PIXMA MG2922 Error Code 5 156 69: Scanner function not working after win10 update

[thleo]

MODEL: MG2922

ISSUE: Printer can print just fine but unable to connect to scanner.

ERROR CODE: 5 156 69

CONNECTION TYPE: USB

PROCESSOR: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz 3.40 GHz

SYSTEM: 64-bit operating system, x64-based processor

OS: Windows 10 Enterprise

VERSION: 20H2

BUILD: 19042.1052

FEATURE PACK: Windows Feature Experience Pack 120.2212.2020.0

[Patrick]

Hi thleo,

Please try disabling your security software and then attempting to scan again using the IJ Scan Utility.

If the issue persists, please uninstall "Canon MG2900 series MP Drivers" and then download and reinstall.

Please CLICK THIS LINK to download the latest drivers.

[Jackstephan]

I had this problem with my Canon scanner 9000f Mark ii.  I tried installing updated drivers, I went into device manager and deleted the scanner and driver, none of this made any difference.  I opened up scan gear, and went to tools and noticed it was showing a Canoscan 220 as my scanner. I went to settings in windows, and went to apps, and deleted program or file that had Canon on it.  I then went and downloaded scangear from Canon's website and also the drivers, and installed both. The scanner was now identified, the error code went away and the scanner worked