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Canon Pixma TS6350 printing colors wrong. help.

Malfalda
Apprentice

I know its expected that a print will never be the same as the image as seen in a monitor but my prints are coming out very different from what I see in my screen.

This is a project that I was working on that really highlighted the problem.

1.png

I have tried everything I can.
I recalibrated the printer and the monitor, I have run color checks, cleaned the nozzles. Tried to fiddle with the manual color adjustment and other advanced settings but most of them seem to not make a difference.
The closest I have been to making the print look like what I see on the monitor was with the manual color adjustment but adjusting it a specific project ruins the print for other projects.

This is a color palette that i printed while trying to figure out what is wrong.

2.png

These prints I am sharing were done the manual color adjustment on default values. The only stettings changed were the type of paper (as I was using cardstock) and i was using high quality print.

Anyone knows how I can at least minimize this problem?

8 REPLIES 8

James_C
Moderator
Moderator

Hi Malfalda!

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

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jrhoffman75
Legend

I am confused as to why the background on the print foto is not white. 

If the base stock is really that color then it will affect your image. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Thanks for responding.
I uderstand the confusion, it does look gray in the foto but the paper used to print is white.
I dont have a good lighting setup at home and didn't want to use strong lights like the camera´s flash so everything is a little darker.

Here is a foto of the print side by side with what see in my monitor.
16494094204422.jpeg

The digital version is an intense pink but it came out of the printer less saturated and more to the red side
And to add more confusion to the situation when I digitalized the print it appears desaturated pink.

Is your monitor calibrated/adjusted properly?

Download and print this test image. Do not make any adjustments to the image before you print it.

https://1drv.ms/u/s!ApNpngg2Z6dbhIYEVaNQBuYp2nUaWg?e=0kEoFK

The image has many "memory colors" in it, so you can judge how good the actual print is. If you are getting a good print then you know your print pipeline is working properly.

Then compare to your monitor.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I have already calibrated the monitor to the best of my abilites, so it should be. But at this point I dont know.

I printed the image you linked and the results were bad. Here is a digitalized image of the print.

20220415_115907255_001.jpg

 I noticed when printing directly from the image veiwer that it showed a preview window of the print and what it shows on that window is in fact what is printed. (with a little less contrast). Here is what a saw.

Captura de ecrã 2022-04-15 115529.png
So the problem shouldn't be with the printer itself but how the computer is sending the image to the printer?
I don't know but i tested some things and realised that if I changed the proof setup on ilustrator the colors matched better with the print. I have been working with cmyk in ilustrator but i seems monitor RGB is better.

1.png

 Still i feel like this is just a workaround to the problem, because as soon as I save from ilustrator to PNG or PDF the image is saved with the tones and colors seen in the CMYK mode.

My best guess right now is that the printer and computer aren't comunicating properly, i will keep digging.


Maybe I'm not understanding your screenshot correctly, but Monitor RGB is a monitor profile, not a printing profile. 

You should be soft proofing using your paper profile. 
Can you post a screenshot of your print dialogue from your editing software. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Malfalda
Apprentice

So, I’ve been experimenting with various proof setups in illustrator and the closest I’ve found to the actual print is “Working CMYK: U.S. Web Coated (SWOP) v2” with the “Overprint preview” mode on.

imagem1.png

Furthermore, I’ve set the color settings to “Monitor Color” as recommended by the content I found during research about proofing with Illustrator.

imagem2.png

The paper I’m using does not have a specific profile as some photography papers do. I’m using Xerox Colotech+ 250gsm uncoated – I searched online for an ICC profile but found nothing.

 

To print I’m currently using this setup. In “Color Management” I’ve tried to print with other printer profiles available, but it made no difference I most cases (in some cases the print was completely off/way too dark). I’ve also tried printing with all the different rendering intents with little to no difference between the final prints.

In the printing preferences (preferências de impressão) I am using cardstock type media on high quality (I have also tried “plain paper”, “inkjet paper”, and “matte photography paper”).

imagem3.png

Piktorr
Apprentice

What does it mean if the image printed came out hazy-looking? The colors are not fully vibrant.

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