Camera Software
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Camera connect to download videos Options

Hi! When I record videos I am unable to transfer them to my iPhone through camera connect. I wanted to know if there's any way to download the videos through camera connect on to my phone. Any tips would be appreciated. I am not sure if the video is ...

Jenna1 by Apprentice
  • 1 replies


Hi,The stamp tool does not seem go be working correctly.When I click on the box;( fix copy source position) the cross hairs do not remain fixed. I have tried removing program and reloading it from the canon web site but still not working correctly. D...

He15415 by Apprentice
  • 3 replies

My dppm4.6.30 installer doesnt want to install

Hi Everyone, My name is Zita. I m new to Canon and new to photography but not new to installing things, hence I m just beyond frustrated at this point. I have registered my newly purchased "used" camera 5D Mark III, and went through the installation ...

installer stuck

DPP 4 Mouse problem

I have a very annoying problem with how the mouse behaves in DPP 4. On the very first time after opening the DPP 4 from my desktop, and double clicking to maximize a thumb nail, all the menu button on top of the screen could be activated with a singl...

FrancisW by Contributor
  • 7 replies

Resolved! CorelDRAW Software

I noticed that CorelDRAW does not work very well with my CDR file. I have one file in which i have inserted various changes. But now i am getting this error: Error reading a bitmap in the file FileName.cdr How can i remove the error or what should I ...

Change default software

When I bought my Rebel T3i a few years ago, it came with EOS Utility and Digital Photo Professional.  Eventually I was notified of, and downloaded/installed, upgrades to EOS Utility 2 and Digital Photo Professional 4. However, when I connect my camer...

rhodesmk by Contributor
  • 6 replies

post processing

I don't really like the layout of DPP, so was wondering...If I shoot raw, use DPP to convert to jpg, and then process the jpg's in lightroom which I am more used to, would I lose the benefits of shooting raw?

jli3 by Contributor
  • 7 replies

Resolved! Connecting G9x to MacBook Pro

I bought a g9x a couple of weeks ago - I want to connect it to my MacBook Pro to use it as a screen (to use Utility software) while I take videos. The camera did not come with any cables as I can transfer pictures thru WiFi - but to use Canon Utility...

Resolved! Image Transfer Utility "has stopped working"

Hello, It's been a week or so now that everytime I try to launch my "Image Transfer Utility", it crashes at launch and Windows gives me the message : Canon Utilities Image Transfer Utility has stopped working This means I can't transfer my pictures t...

Pedrof by Contributor
  • 8 replies

DDP Does not recognise 8-15 Fisheye

HAd a friend send me some raw files caputred on a 350D using the 8-15mm F4 L Fisheye lens . Even after downloading the Lens correction data for this lens DPP does not recognise that it has this lens correction data in its database. What gives?

peter460 by Contributor
  • 5 replies

5ds Grey Screen when Using EOS Utility

I've been using my 5ds in live view mode on my imac with EOS utility. All of a sudden one day, both my 5ds and 5d mark III will only show up with a grey screen in eos utility  when I open live view mode. I fixed it by deleting the software and reinst...

Can't Download EOS Utility for Mac OSX Sierra

Hello! I have a EOS 5D Mark II and using MAC OSX Sierra, buy I can't use EOS Utility. If I use the solution disk, at the end of the installation process it says error code=9 but I can see EOS Utility is installed. But when I open it, it doesn't conne...

Eos auto download images

Is there a way to have the eos utility software auto download images i protect in the camera? i currently use a wifi card for events and when i protect the images in the camera it auto sends it to the computer, BUT in the eos utility i have to click ...

PS CC 2017 and Canon Print Studio Pro

Hi mates, Since I updated to CC2017 I'm no more able to use Canon Print Studio Pro (latest 2.1 for Mac).Actually is no more present in the Automate menu, and even if I try to reinstall the plugin I receive an error  (Impossible to create a folder + I...

Chiotas by Contributor
  • 12 replies
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