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Need Compatible Solution Disk Download for PowerShot SD1100 IS ELPH Camera

LynnCin
Apprentice

I have a new Mac OS Monterey 12 - there is no CD / disk slot.  Need to download Digital Camera Solution Disk that is compatible with Ver 33.0 Solution Disk for Mac (PowerShot SD1100 IS ELPH camera) and will work on my Monterey 12 Mac computer.  

Otherwise, any help with downloading images and video would be appreciated.  Thanks greatly

1 ACCEPTED SOLUTION

Hazel_T
Product Expert
Product Expert

Hi LynnCin,

The software for the PowerShot SD1100 IS is not compatible with OS 12, so it is no longer available. There is a piece of software built into your Mac operating system you can use to import your photos. It is called Image Capture and the steps to use it are:

1) Click on the Finder icon in your dock (the square smiley face with a line down the middle).

2) Select Applications.

3) Image Capture will be listed in here, double click it to open it.

4) Once Image Capture is open connect the camera and computer with the USB cable. At that point Image Capture should see the camera and begin showing the photos.

5) Once the photos are loaded in you can select the folder you want to save to at the bottom of the window and you can import with the Import button in the bottom right of the window.

If that doesn't work with the USB there is one other thing that you can try. The steps will be the same, but on step 4 you would plug the memory card into a memory card reader.

View solution in original post

2 REPLIES 2

Hazel_T
Product Expert
Product Expert

Hi LynnCin,

The software for the PowerShot SD1100 IS is not compatible with OS 12, so it is no longer available. There is a piece of software built into your Mac operating system you can use to import your photos. It is called Image Capture and the steps to use it are:

1) Click on the Finder icon in your dock (the square smiley face with a line down the middle).

2) Select Applications.

3) Image Capture will be listed in here, double click it to open it.

4) Once Image Capture is open connect the camera and computer with the USB cable. At that point Image Capture should see the camera and begin showing the photos.

5) Once the photos are loaded in you can select the folder you want to save to at the bottom of the window and you can import with the Import button in the bottom right of the window.

If that doesn't work with the USB there is one other thing that you can try. The steps will be the same, but on step 4 you would plug the memory card into a memory card reader.

LynnCin
Apprentice

Hazel T - You are a lifesaver!   Thank you so much for the rapid response to my situation. Your clear and complete instructions for how to capture my photos and videos did the trick!!  It worked with the USB connection.  I am now able to manage them and my old ones as well.   So happy.  You ROCK!  

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