03-25-2022 08:58 PM
Until two weeks ago everything worked fine: Canon EOS R and R5 connecting to my Macbook Pro (Big Sur) as soon as I connected a USB cable between the two.
All of a sudden that is no longer working and when I start EOS Utility 3 it says: "Canon EOS camera connection app is already running". I get this message even after a clean startup with no USB cable attached and Utility 3 not automatically starting...
I tried wireless - both "infrastructure" and "camera to laptop" and that is not working either....
All apps and OS are updated to the latest version.
03-26-2022 07:42 AM
Try turning Wi-Fi off on your camera.
03-26-2022 04:51 PM
That is standard turned off until I turn it on.
03-26-2022 05:03 PM
Do you have this app I and running on your phone?
03-26-2022 09:50 PM
I do have this app on my phone but not running and certainly not when I try to connect the laptop to the camera...
05-16-2022 05:05 PM
I am having this problem as well, keeps saying eos camera connection app is already running. i have uninstalled and reinstalled. It works perfectly on my iMac, but not on my laptop. Would love any suggestions.
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