Hi there-I'm facing a dilemma.I use an R5 mirrorless, and upgraded to a MacBook a few months ago to bring more efficiency to my shooting and editing workflow. Unfortunately, Canon has set me back by not having a driver available for my R5 to connect ...
I have checked posts on how to see if your mac is recognizing your camera and I see that it does, according to this: "On the Mac, launch "System Profiler" (it's in your "Utilities" folder.) Make sure the camera is connected via the USB cable and pow...
When trying to set a Destination Folder for image copy in EOS Utility to iCloud folder, I get the error "You do not have access permission for the folder. Please select a different folder." The system folder path is "/Users/MyName/Library/Mobile Docu...
The camera shows up in Windows file explorer, and works fine with Capture One Pro and other tethering apps. I've tried uninstalling EOS Utility and tried several versions of the software. I think the problem started after trying to use EOS Webcam Uti...
Have tons of photos that are loaded to a "generic" file. I want to start organizing them by transferring them to a specific file. File and photos are in File Explorer. Thanks.
Hi,I am not able to open .CR3 with Digital Photo Professional 4 in macOS Ventura 13.5.1I don't know what. is wrong with application I downloaded it form Canon.Anyone have idea how to fix it.Thank you!
I have an EOS 40D I purchased new right after it came out. I recently got a new computer, after a hard drive crash. I was able to download the Digital Professional software and the Picture Style editor software, by using the camera serial number; how...
Despite multiple attempts, I'm not able to connect the EOS R6 using our home network. I've checked the Privacy & Security menu in System Settings however there is no instance of EOS Utility nor the R6 II being blocked.I do receive the following mess...
Hi. Can anyone tell me if stabilization has become more shaky since version 1.3? I have a video taken inside a room (semi-dark rooms tend to increase the shakiness) that was saved perfectly stable after stabilization using a version of VR Utility las...
When exporting files from the EOS VR Utility, the color space for exported files is always HD(1-1-1) regardless of the Color Space and Gamma selected in the utility. I have tried multiple combinations. Shouldn't the files be in the color space selec...
A week ago I updated my MacBook Pro to Sequoia 15.2. Also, I installed all current versions of EOS Utility, EOS Utility 3, and Digital Photo Professional Pro 4 after having what turned out to be a Wi-fi issue. After adding a Wi-Fi extender to the off...
I’ve used the Canon Camera Connect app for over 2 years now and have never had problems with it. I’ve been trying to connect the camera to my phone and it will connect to the WiFi but tell me there is no internet connection. So I’m unable to get the ...
I have a T7i that has been able to connect to the EOS utility for years. However, after the latest Win 10 patch and an update to the EOS utility to version 3.16.10, the utility does not connect. The older version stopped working as well.While the cam...
I am looking for any assistance for an issue that I have recently encountered with my Power Shot SX540HS and inability to utilize the CameraWindow to retrieve photos from the camera and import them to my desktop. The operating system on my desk top i...
Hi, my first post here. I have an EOS80D and a Moto g55 5G mobile. I've installed what I believe to be the latest version of Canon Camera Connect App. The app shows it was last updated on 10th Nov 2024 and is version 3.2.40.36. No matter what I do, t...
