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Resolved! RP Firmware update?

I know the EOS RP is getting to be an older camera in Canon's line up. The last Firmware update was on November of 2020. Is there no more support for the RP?  I know this post is wishful thinking, but having some features that are simply software omi...

JT2140 by Apprentice
  • 20093 Views
  • 14 replies
  • 0 likes

EOS R7 CR3 files sometimes "corrupt" in CPP4

Hello, some time I am geting from the camera (EOS R7 Firmware1.7.1) a corrupted CR3 photos CPP4 say:"Can not open image""Image is either corrupt or in currently un supported format"   W10 Photo show:  

jmesar_0-1756570234986.png jmesar_1-1756570564534.png
jmesar by Contributor
  • 411 Views
  • 2 replies
  • 0 likes

For Windows 11 users with slow DPP performance

Something to check when using DPP with Windows 11 is to check your power plan settings because the default Windows power plan may be greatly reducing performance with some programs like DPP.Prior to fall football season, I wanted to speed things up w...

wq9nsc by Elite
  • 475 Views
  • 2 replies
  • 4 likes

Thoughts on Content Transfer Professional

I've recently been experimenting with Canon's content transfer professional app.  https://app.ssw.imaging-saas.canon/app/en/ctp.html  The app runs on your mobile device and can be used to add metadata / captions to images and video. It works with man...

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CameraConnect login issue

My CameraConnect app was working perfectly before it automatically updated. I scrolled down and agreed to the new terms and conditions and when I tried to login I kept getting stuck at the page where you hit “next” to complete the login. I tried logg...

Canon connect app Wi-Fi problems with Google pixels

I have talked to Google two different times the last couple of days trying to get the problem resolved that everyone is having with the Canon connect app will not finish setup with the Wi-Fi anymore. After a year of using it it just stopped workingI ...

5150Jim by Apprentice
  • 7556 Views
  • 8 replies
  • 0 likes

How to Move RAW Pictures in DCIM Folder to DPP4

All, I downloaded DPP4 a few weeks ago to my Mac Mini. We went on vacation and I took numerous pictures. I shot RAW on card 1 and JPEG on card 2. Recently downloaded the pictures to DPP4, but something went wrong. The JPEG pictures stayed in the DPP4...

Cantrell by Rising Star
  • 1296 Views
  • 11 replies
  • 0 likes

Photo Editing App Recommendations on iPad Pro

Any thoughts on which photo editing apps work better with an iPad? I currently use an iPad M4 Pro. I can use the Apple pencil too, which I would prefer instead of using a finger. Anyways, any thoughts/insights/experiences are appreciated.    Happy Th...

macOS and Android Canon camera apps not working

New firmware? Cool. When do you fix the apps? I have a Macbook and an Android phone.Neither the OSX pr Android App are working.Considering the price of the product I would expect just a bit more, right? Proof: https://youtube.com/shorts/lLFdIWYCQXw?f...

dboris by Contributor
  • 1904 Views
  • 6 replies
  • 0 likes

Resolved! CR2 Images Change Brightness When Viewed on Windows 11

Hi everyone,I’m fairly new to photography, and I’ve searched through the forums but haven’t been able to find a solution to my issue.I’m using a Canon camera and viewing the photos on my HP Envy 13-ba1xxx laptop running Windows 11. I open the images ...

Screenshot 2025-08-15 123728.png Screenshot 2025-08-15 123657.png Screenshot 2025-08-15 123752.png Screenshot 2025-08-15 123816.png
rxj325 by Apprentice
  • 3806 Views
  • 5 replies
  • 1 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II