Camera Software
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Resolved! Firmware Version 1.8.1 for EOS R5

Today I received an email from Canon USA advising me that firmware version 1.8.1 is available for the EOS R5. I followed the link to download it, and when I entered my OS (Win11), the only firmware available is version 1.7.0, which is already install...

Firmware: R5 v1.8.1 now available

Greetings,Pixel shift has come to the R5 in FW version 1.8.1.I had a chance to check this out myself and the detail is awesome.  Pixel shift is not for everyone. as the files can be rather large.  If you want to see it for yourself, install v1.8.1 an...

Resolved! EOS 40D Utility Software

I have an EOS 40D I purchased new right after it came out. I recently got a new computer, after a hard drive crash. I was able to download the Digital Professional software and the Picture Style editor software, by using the camera serial number; how...

REHolt by Apprentice
  • 2 replies


I've had my R5 for awhile and this canon app. Downloading to iPhone via wifi or bluetooth has been ATROCIOUS. Now before people start with all the "troubleshoot solutions"... Everything update wise, IOS wise, app update wise, wifi and cell connection...

jw74 by Apprentice
  • 2 replies

iOS DppExpress select all feature

Is there a way to select all photos in DppExpress on the iphone? I take a lot of photos in a given day and enjoy the mobile workflow from dppexpress to lightroom mobile. But deleting photos after import is painful, you have to select each one individ...

DPP RAW Burst Mode extraction error

Hi, I use RAW Burst Mode for the bird in flying. When extracting individual using DPP to save the file, It often corrupts the DPP. I cannot restart the DPP and shows a error code and "instruction error of memory". Thanks in advance.

jwDr26 by Apprentice
  • 10 replies

EOS R5 firmware update, can't open folder

I am trying to update the firmware on my Canon r5, have downloaded the updated firmware, but cannot open the folder and cannot update my camera.  I am seeing conflicting instructions on how to update. 

DPP4 V4.17.20.0 Will Not Convert CR3 images to JPG

Just downloaded DPP4. Running on a Windows 10 PC. When attempting to convert CR3 images to JPG, DPP processes to 5%, then closes the process window with no output. DPP4 does not crash, but no output files are saved. I rebooted the PC and ran DPP4 wit...

Camera connect app - can't finalize the connection

Hi! I own canon eos 5d iv, and been using camera connect app before with no problems. However after it was updated recently, I can't finalize the connection with my camera. I arrive to the step where I need to register new camera and choose the conne...

Screenshot_20230325_083432_Camera Connect.jpg Screenshot_20230325_083541_Camera Connect.jpg
aurelija by Apprentice
  • 4 replies

Resolved! Raw file support for Linux

Hi All,I have an R7 and a friend has an R10. he cannot display his raw files on his Linux computer, are there and anyyprograms for Linux  to allow displaying the Raw files?I have no issue wikt my R7 however I am using Windows 11Thanks very much

Alrozski by Contributor
  • 9 replies

Webcam software on Rebel XS EOS?

I have read that as long as there is live view, the beta webcam software works - but I cannot find the Rebel XS EOS on the canon site listed for webcam software?  Any ideas?

netrate by Apprentice
  • 12 replies

EOS Webcam utility using 100% CPU on Mac

The issue is that process "EWCService" is making the fans noisy with 100%+ CPU whenever the video is running on both Zoom and Google Meet on Chrome. What's the problem?I'm using:MacBook Pro with Apple M1 MaxmacOS Ventura 13.2.1EOSWebcamUtility-MAC1.1...

nakul by Contributor
  • 8 replies
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