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EOS R8 tethered shooting unable to save photos on PC via EOS Utility

htkang12
Apprentice

Hey all.

I am trying to tether my R8 to Win 10 LG gram but it seems only photos are not saving to the laptop.

*R8 is running 1.4.0 firmware, installed EOS DPP 4.19.30, EOS UTILITY 3.18.11.4.

 

The "Download images to computer", "Camera settings", "Remote Shooting / Video" works.

On "Remote Shooting / Photo", whether I choose "computer only" or "Computer and camera memory card" photos won't be saved to my laptop.

The number of available shots decreases as I press the shutter button either on my screen or the camera, but there's no pictures saved on the laptop and the number recovers as I restart remote Shooting.

I tried almost all possible directories : "D:\", "C:\", "D:\YYMMDD", "C:\YYMMDD", "C:\Users\mbeno\Pictures\", "C:\Users\mbeno\Pictures\YYMMDD" so on.

 

One time I could save by remote shooting right after installing "Phase One", but after I uninstalled Phase one, it doesn't work any more.

When I first ran Phase one, it ran some kind of batch file referring firewall.

What's interesting is that after reinstalling Phase one, it also doesn't work anymore. 😞

Now I cannot save photos to my laptop directly. No tethering available.

 

Does any one know how to solve this situation?

EOS R8 

1 REPLY 1

Waddizzle
Legend
Legend

Try uninstalling and reinstalling the EOS Utility.

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