Hello!
I just bought Canon R6iii and now downloading the first batch of photos using EOS Utility 3. I have long history of using this software with many cameras, and I always use it in the same way. I set a custom file name with image number and shooting date from the camera.
However, this time, when downloading the images, they all download with image number 0000. The files on the memory card have an image number, so I wonder why this happens. Does anyone know?
Currently, the customized file name is R6iii-<Image Number>-<Shooting Date>. Typically this makes files like this:
R6iii-0001-20260515, R6iii-0002-20260515, R6iii-0003-20260515... and so on.
But now, the files look like this:
R6iii-0000-20260515, R6iii-0000-20260515, R6iii-0000-20260515...
What can cause this? Is it because I have been shooting with electronic shutter only? Could it count only the mechanical shots? And if so, why would the files on the memory card have an image number? Also I have many videos, and typically they receive a number too.
My EOS Utility version is the newest at the moment, v.3.20.10.2. Camera firmware is also up to date. Image numbering is set to continuous in the camera.
This is very important for my archiving purposes. I appreciate any and all help. Thank you!
