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EOS Utility from EOS R5 incompatible with EOS 5D Mark II

I have just today downloaded the utility soaftware for my R5.It appears to not allow me to upload images from my 5D mark2.  I also have a 7d mark 1 and it was planned for my son to use these.I have tried to install the version of utility that came wi...

McFall by Apprentice
  • 1015 Views
  • 4 replies
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Resolved! EOS Utility not recognizing EOS Rebel T7

EOS Rebel T7 not connecting to MacOS 13.0I have had my EOS Rebel T7 camera for a while and have always been unable to connect it to my computer. When I found this website's instructions I was ecstatic until I realized that there is no utility softwar...

Resolved! DPP 4.18.10 always crashes during batch RAW processing

I'm using DPP4 since its first version and most of the time it worked as expected.But since I recently upgraded to Windows 11 and a new core i5 13500 system I cannot use it anymore since batch raw processing always crashes after about 20-30 files. Wh...

dpp4user by Contributor
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  • 9 replies
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EOS 7D firmware availability for macOS Sonoma

I want to download the latest (2.3 I believe) firmware for the 7D DSLR. I found the download site, but it says there is no firmware available for MacOS Sonoma or earlier versions. How can I get hold of the firmware file on MacOS? Thanks!

gbarg by Apprentice
  • 746 Views
  • 1 replies
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EOS Utility App options are greyed out

everything is greyed outToday I was trying to connect my Canon M50 Mark ii with my MacBook Pro M1 Max. I wanted to add a filter like cinestyle on my camera. Unfortunately when I connected (with wifi and cable) my camera with my laptop, I was not able...

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Resolved! EOS 5D Mark IV, DPP Focus Point - single point vs expanded

Normally I shoot single point, I can't think of a time that I used extended. While I was doing some wildlife shooting yesterday I tried the expanded 9 point cluster. When I viewed the images in DPP it still showed a single point of focus, one red box...

Resolved! Why does DPP4 crop my images when opening them?

When I open a CR3 image in DPP4 version 4.17.10.0, the image appears to have been cropped, that is ~5% of the top, bottom, LHS & RHS is missing with no way to retrieve it. Do I have an incorrect setting or have others had this problem?

Paul-1553 by Contributor
  • 5124 Views
  • 20 replies
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Does DPP4 save RAW-based HDR images as RAW or JPG?

OK  Here's my question: I set my AEB and take 3 RAW photos.I go into DPP4 , load up the photos and in the Tools menu, start the HDR composting.I merge the files and wind up with an HDR image. I go to save it. Is it saved as a RAW file, or as a jpg?I ...

stevet1 by Authority
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  • 4 replies
  • 0 likes

Resolved! Computer can't import CR3 files from EOS R6 Mark II

Since my computers, and associated operating systems, are too old they can not import CR3 files. So I tried to use "Raw Processing" of images on my card for the R6 Mark ii. I followed steps 1 through 3 in the Canon manual, https://cam.start.canon/en/...

Resolved! Downloaded R5 firmware 1.9 but doesn't open on Mac

I downloaded the R5 firmware update v1.9.0 (in hopes of fixing an Auto Focus issue). The download put a standard DMG file in my downloads folder (eosr5-c190-mac.dmg). But when I double click the downloaded file, it does a quick animation indicating t...

Resolved! EOS R6 Firmware Update 1.8.3 Availability

I received a Firmware Notice from Canon that the firmware for my EOS R6 has been updated to version 1.8.3.  When I  go to the link for the update, it is not shown in the list.  How do I get access to the firmware update so that I may download 1.8.3 t...

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