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EOS Utility ON Mac M1 ultra Chip running Ventura

I am having issues getting the computer to recognize the camera being attached to computer. it worked a couple times in the beginning. Does anybody use the utility to download photos to their computer? Again it is on a Mac Studio with the M1 Ultra ch...

RF1830 by Apprentice
  • 1073 Views
  • 4 replies
  • 0 likes

EOS R5 firmware

I have difficulty with firmware update for my EOS R5. No problem downloading the file to my MAC desktop and then copying it to a formated SD card. However when placing the SC card in camera, setting mode to P, navigating to "wrench" and select ing pa...

C300 Footage Won't Show Up in Canon Utility

We shot an interview with two cameras. Two of the camera cards from the C300 were able to be read in Canon Utility and transfer to computer as normal. The rest of the cards do not show up in Canon Utility. Though the files are visible in Finder. Simp...

NCaccese by Apprentice
  • 500 Views
  • 0 replies
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eos utility 3 for eos r7 won't launch

I am trying to connect my new R7 to my desktop computer via wireless.  It goes OK to the point where I start the eos utility 2.0.  Nothing happens.  So I downloaded eos utility 3.0 but it does not appear in my apps.  The readme file is there but no t...

Software for Stitching Photos

Does Canon have software for stitching photos. I've found 3rd party vendors like Pandora and Hugin but I was hoping Canon had something to use.ThanksWayne

WayneE by Apprentice
  • 553 Views
  • 1 replies
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Resolved! Firmware Version 1.8.1 for EOS R5

Today I received an email from Canon USA advising me that firmware version 1.8.1 is available for the EOS R5. I followed the link to download it, and when I entered my OS (Win11), the only firmware available is version 1.7.0, which is already install...

Firmware: R5 v1.8.1 now available

Greetings,Pixel shift has come to the R5 in FW version 1.8.1.I had a chance to check this out myself and the detail is awesome.  Pixel shift is not for everyone. as the files can be rather large.  If you want to see it for yourself, install v1.8.1 an...

CANON APP (TERRIBLE)

I've had my R5 for awhile and this canon app. Downloading to iPhone via wifi or bluetooth has been ATROCIOUS. Now before people start with all the "troubleshoot solutions"... Everything update wise, IOS wise, app update wise, wifi and cell connection...

jw74 by Apprentice
  • 564 Views
  • 2 replies
  • 2 likes

iOS DppExpress select all feature

Is there a way to select all photos in DppExpress on the iphone? I take a lot of photos in a given day and enjoy the mobile workflow from dppexpress to lightroom mobile. But deleting photos after import is painful, you have to select each one individ...

EOS R5 firmware update, can't open folder

I am trying to update the firmware on my Canon r5, have downloaded the updated firmware, but cannot open the folder and cannot update my camera.  I am seeing conflicting instructions on how to update. 

BobArcand by Contributor
  • 2006 Views
  • 10 replies
  • 1 likes

DPP4 V4.17.20.0 Will Not Convert CR3 images to JPG

Just downloaded DPP4. Running on a Windows 10 PC. When attempting to convert CR3 images to JPG, DPP processes to 5%, then closes the process window with no output. DPP4 does not crash, but no output files are saved. I rebooted the PC and ran DPP4 wit...

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