02-19-2019 08:47 AM
Solved! Go to Solution.
02-22-2019 04:03 PM
02-19-2019 12:44 PM - edited 02-19-2019 12:44 PM
In this type of situation it sounds like a good idea to establish a fresh connection between the camera and phone. Before starting a new connection I recommend a couple of things. I would first uninstall the Canon Camera Connect App from your smartphone, reboot the phone, and then re-install the App. This will make sure the the App is completely uninstalled and latest version of the App is installed fresh.
I would then go to the Wi-Fi option in the 3rd Setup (yellow wrench) section of the camera's menu, and set Wi-Fi to disable. After disabling the Wi-Fi turn the camera OFF then back ON. Now go back to the Wi-Fi option in the menu and enable it.
Now select the Wi-Fi function option in the menu and choose the Connect to smartphone icon to begin the connection again. If the Connect to smartphone screen shows "Choose Set." and "Review/Change settings", pick the review change settings option to go through the setup process again. If the Connection method screen appears choose the "Camera access point mode" option and proceed through the setup instructions on the camera.
This information can be referenced in the Wi-Fi function instruction manual for the 70D HERE.
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03-25-2019 07:08 AM
I have a G7x mark 1 and and iPhone SE running iOS 12.1.4. Camera Connect has been working fine for at least a year but has now stopped working (possibly with the latest iPhone OS upgrade). Now the iPhone recognises the camera WiFi in settings but the camera will not find the iPhone. I have been through the business of deleting the app, rebooting the phone and reinstalling the app (2.0.0) and also 'resetting' the WiFi on the camera it still will not connect. Help please. This has been a very useful app and I am dismayed that it now does not work.
06-30-2019 12:50 PM
I am having a similar problem with my M50. I’m trying to download a video to my device and it keeps showing the error message that I don’t have sufficient space on my ipad when I practically have triple of what the video needs. I’ve done all the steps you suggested to Toodyt but it still isn’t working.
A month ago it was working fine with my Rebel t6i but now it just doesn’t want to work no matter what I do.
11-06-2020 06:05 AM
I've tried this on a 90D. Makes no difference at all. The app and the camera won't connect. SO what now?
02-22-2019 04:03 PM
03-25-2022 03:24 PM
Your solution is great, but after 2 times tried this, it's not working at all. Frustration is added on top of that
04-12-2022 05:45 PM
I am having the same frustrations. The app worked the first time i used it and when I tried to use it the next day it said no camera was found. I tried all of the suggestions with no luck. It is insane that this app doesn't work.
01-04-2023 10:41 PM
Tried the above solution, I don't know if something changed with that application, but on my R5, Bluetooth works fine; trying to connect to Wi-Fi easy mode (Android), it just endlessly never connects. The phone tries, and the camera see's it trying, but it never connects. Absolutely frustrating.
01-06-2023 06:36 PM
Let's try clearing all wireless communication settings to start. In your WIFI menu #2, you will find reset communication settings. I have included a link to help walk you through the process, step-by-step.
If you would like to have someone walk through the process with you, please contact our Technical Support Team at 1-800-652-2666, Monday through Friday between 9:00 am to 9:00 pm ET and Saturday between 9:00 am to 7:00 pm ET.
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