PROBLEM SOLVED. Apparently the latest version of Camera Connect is picky about the camera nickname. We had it set to the name of the camera owner. Once we reset it to the default "EOS80D" the APP connected to the phone immediately upon the WiFi conne...
Having a similar issue since upgrading to a Glaxy Note 9 from a Note 4 - both Android. Camera connect worked great on the old phone and my EOS 80D. Once the camera and phone were connect via WiFi, a click on "Remote Live View Shooting" in the APP est...