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EOS Utility "Camera settings" greyed out

Hi there,  Trying to access camera settings on a 5D Mark III (to change the owner and artist name) and the menu is greyed out. Connecting via USB to the computer (the computer can recognize the camera 100% - I used EOS camera info V1.2 to test it).  ...

EOS grayed.jpeg
a_mask by Apprentice
  • 4015 Views
  • 4 replies
  • 0 likes

DPP Unusable

I recently tried out Canon's Digital Photo Professional software and I'm really happy with the improvement in my images out of camera vs importing into Lightroom.  However, I'm not at all happy with the way the software behaves.  It seems very unstab...

daneaffr by Contributor
  • 3932 Views
  • 9 replies
  • 0 likes

USB Tethering Connection Repeated Loss on EOS Rebel T5

Hello, I'm desperate for help.  I've been using my Rebel T5 for several years with minimal tethering connection issues.  When switching to Windows 10 earlier this year, I would get occasional connection losses that have gotten progressively worse.  I...

Hammuh by Apprentice
  • 1976 Views
  • 4 replies
  • 0 likes

Canon connect

Hi! Canon connect doesn’t show all my photos from my camera. Does anyone know what happened? It stopped transferring my recent photos

Atibon by Apprentice
  • 1369 Views
  • 0 replies
  • 0 likes

EOS Utility crashing mid-transfer via USB

Sup y'all. So, I have an EOS 1300D (Rebel T6..? I think) that has been serving me for several years now and that's nice. I have always used EOS Utility (via USB cable provided with the camera) because frankly - it does the job well and it organizes e...

Resolved! DPP 4.15 Error message

HiI have never used DPP, normally Lightroom and a little Photoshop. I have just tried my first focus stack that I took on my R5.I selected my 15 images (JPEG 5000 x 5000) and clicked start depth compositing tool and got the following message:-"Cannot...

DNG by Contributor
  • 4983 Views
  • 12 replies
  • 0 likes

EOS Utility 3 "Cannot Write to Selected Folder" error

Hello, I work for an electronics re-seller and have been stuck on an issue for a while now. We sell used and refurbished electronics via eBay and use the Canon EOS Utility 3 to take pictures and store them on the PC using the Remote Shooting function...

RSR_Tech by Apprentice
  • 2281 Views
  • 0 replies
  • 0 likes

Resolved! DPP4 menu options

I use DPP4 heavily for my RAW images. I shoot with a Canon 90D. My question is, many of the menu options in the editing tool bar are greyed out, and I can't figure out why. Obviously the lens data is greyed out when I use a non-Canon lens, but even w...

RevDoc by Apprentice
  • 4025 Views
  • 8 replies
  • 0 likes

wired tethered shooting on an Android

I've been searching for an app that I can do wired tethered shooting on an Android phone or tablet with my Canon camera.I was told (even by Canon support) that Canon didn't work with anything but EOS Utility running on either Windows or Apple. Well, ...

stevet1 by Authority
  • 5742 Views
  • 0 replies
  • 0 likes

DPP selecting right folder but no pictures!

When I open DPP, at the very top, after the software name, it lists the correct computer path to where I store all my pictures (all in jpeg format).  However, the display only shows two pictures and I cannot find any way to select other files or pict...

Webcam Utility, completely freezing a Mac for 10 seconds

Hey, Currently I'm using my m50 as a wecam. The issue I have is when I open a Chrome for a Google Meet meeting and connect my camera, after 20 seconds Chrome starts consuming all the CPU cores for 10 seconds and all the interface basically freezes, s...

DPP4 / Auto Gamma / Image Resizing

Sometimes when I use the Auto Gamma function, DDP4 will adjust my image size or modfy the distortion correction. If I go to the Lens Distortion setting aft this, it's still turned on. If I toggle it off/on it doesn't restore the image to where it was...

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