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EOS Utility recognizing my Canon 6D, but other apps aren't

thorng
Apprentice

OS: Mac OS Monterey 12.5

EOS Utility Version: 3.15.20.4

Mac: Macbook Pro 16" M1 Max

 

When I connect my Canon EOS 6D to my mac using USB-A connection, I can use all the features on EOS Utility app, including picture taking, and live video recording. However, when I try and use Google Meet, Zoom, or OBS, there is no camera recognized. What's going on? Does anyone else have this issue? Thanks!

 

Screen Shot 2022-08-17 at 11.20.51 AM.pngScreen Shot 2022-08-17 at 11.21.16 AM.png

1 ACCEPTED SOLUTION

jrhoffman75
Legend
Legend

EOS Utility and the Canon web utility are different. Check the Monterey software download page for the web utility. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

2 REPLIES 2

jrhoffman75
Legend
Legend

EOS Utility and the Canon web utility are different. Check the Monterey software download page for the web utility. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

thorng
Apprentice

I can't believe i overlooked that. thank you so much!

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