EOS Utility recognizing my Canon 6D, but other apps aren't

[thorng]

OS: Mac OS Monterey 12.5

EOS Utility Version: 3.15.20.4

Mac: Macbook Pro 16" M1 Max

When I connect my Canon EOS 6D to my mac using USB-A connection, I can use all the features on EOS Utility app, including picture taking, and live video recording. However, when I try and use Google Meet, Zoom, or OBS, there is no camera recognized. What's going on? Does anyone else have this issue? Thanks!

[jrhoffman75 · Accepted solution]

EOS Utility and the Canon web utility are different. Check the Monterey software download page for the web utility. 

[thorng]

I can't believe i overlooked that. thank you so much!