10-20-2024 09:18 AM - last edited on 10-22-2024 08:56 AM by Danny
Does any of you tried to download EOS Utility for the last updated software in MAC? Still not available for me.
Solved! Go to Solution.
11-20-2024 02:28 PM
I’m using an M1 Mac Studio Max which is now running the latest update of Sequoia and connecting to a Canon EOS Rebel SL2 OR 200D in the rest of the world.
The key to my issue was that I needed to uninstall all previous versions of the Canon EOS Utility from my computer. That’s because one of them was running in the background and wouldn’t allow me to use the upgraded utility. Once I uninstalled the old versions I again downloaded the update and then restarted my computer. That turned out to be the sequence of events that was necessary for the upgrade to work correctly. Everything worked! I’m now up and running.
I have no idea what your issue is as long as the Canon camera you’re using is on in the list of supported Canon cameras but will add, make sure to follow my sequence and don’t deviate from it.
11-20-2024 02:00 PM
What version of operating system do you have? And what version of eos utility?
11-19-2024 08:08 PM - edited 11-19-2024 08:10 PM
Greetings,
Please understand there are multiple releases going on simultaneously. Canon released the R5 mkII, and the R1 just started shipping 6 days ago.
Apple released Sequoia 15.1 about 3 weeks ago. EOS Utility v3.18.5 added support for the R5mkII. V3.18.11 is out, on international sites, but I haven't checked the release notes yet. I expect another release that will officially add support for the R1.
Please be patient. The software has to be thoroughly tested before it can be certified. Apple constantly makes changes to releases right up to the day before it's made available to the public. Canon has to perform it's own testing before their software can be released as well.
Please continue to watch the support portal for your device. I'm sure new releases of the EOS utility are in the works.
~Rick
Bay Area - CA
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