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EOS Utility availability for macOS Sequoia

khevere1
Apprentice

Does any of you tried to download EOS Utility for the last updated software in MAC? Still not available for me.

1 ACCEPTED SOLUTION

I’m using an M1 Mac Studio Max which is now running the latest update of Sequoia and connecting to a Canon EOS Rebel SL2 OR 200D in the rest of the world. 

The key to my issue was that I needed to uninstall all previous versions of the Canon EOS Utility from my computer. That’s because one of them was running in the background and wouldn’t allow me to use the upgraded utility. Once I uninstalled the old versions I again downloaded the update and then restarted my computer. That turned out to be the sequence of events that was necessary for the upgrade to work correctly. Everything worked! I’m now up and running.

I have no idea what your issue is as long as the Canon camera you’re using is on in the list of supported Canon cameras but will add, make sure to follow my sequence and don’t deviate from it.

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46 REPLIES 46

John_Q I have the same problem as justin5billion and I have a 70D as well. Trying to revert to the Monterey version still has the same issue. I have to Force Quit the application from Activity Monitor so that it doesn't hog all my CPU.

I've also tried installing the link from here (https://canon.us/eu) but this ONLY contains EOS Utility 3 and it's not compatible with the 70D. In fact if you try and connect the 70D it says you need EOS Utility 2.... so basically there's nothing that will work right now. 

This was working previous to Sequoia, on Sonoma, flawlessly so I think you have enough information here right now to be able to troubleshoot further.

Again, to summarise:

* Latest version of EOS Utility 3 (3.18.41), although working for macOS Sequoia, DOES NOT allow the Canon 70D to connect and prompts you to use EOS Utility 2
* The previous version of EOS Utility 3 (3.15.20) which was deemed to support the 70D but will not launch on macOS Sequoia (see screenshot of crash/fault in Activity Monitor when you try to launch it)
* Previous to the update to macOS Sequoia, EOS Utility 3 and Utility 2 were both working on macOS Sonoma

Screenshot 2024-11-22 at 12.58.29 pm.png

Greetings druhew,

Unfortunately, the EOS 70D camera is unable to use the EOS Utility 3 software application to download images, use remote shooting functions, or view settings. The EOS 70D was able to use EOS Utility 2 but this software application is no longer supported or offered by Canon USA. Workarounds or alternative steps to allow EOS Utility 3 to function with the EOS 70D camera is unavailable. I apologize for this inconvenience.

You may review the following link to view a list of cameras that are currently supported by the EOS Utility 3 software.

https://cam.start.canon/en/S003/manual/html/UG-00_Before_0050.html

 

I have cannon webcam and cannon utility are working on Mac sequoia m1 with EOS M 50

Thank you so much

I have read and tried all the solutions mentioned here -- none work for myu 90D and MacBook Pro running Sequoia 15.0.1. So my camera is essentially useless for the work I do. Please let Canon know of very unhappy customers.

Hi, StephenNowlin.

I'm sorry to hear you're having trouble. Could you please be more specific about how you're using your Canon camera, what Canon software you're trying to use, and what error message(s) you see? 

You may find it easier to troubleshoot one-on-one with our phone support team. They're at 800-OK-CANON (800-652-2666), Monday through Friday, from 9 a.m. to 6 p.m. (ET).

Thanks for the reply, Stephen -- I use bluetooth EOS Utility to transfer photos from my 90D to my MacBook Pro for further processing in Photoshop. I recently upgraded the Mac to OS Sequoia 15.0.1 and now the EOS Utility no longer works. Like everyone else here, I'm frustrated and trying various solutions mentioned, but none work. I guess I'll just have to wait until Canon has an upgrade for the 90D/Mac-Sequoia. Hoping that's soon.

Please completely uninstall whatever versions of the EOS Utility you have on your computer. The current version of the EOS Utility (3.18.40 for Windows and 3.18.41 for Mac) is compatible with macOS 15 and is available at https://canon.us/eu 

There is only one version of the EOS Utility now.

Below are the supported Products
EOS R1, EOS R5 Mark II, EOS R100, EOS R8 EOS R50, EOS R6 Mark II, EOS R7, EOS R10, EOS R5 C, EOS R3 EOS Kiss M2 / EOS M50 II, EOS R5, EOS R6, EOS Kiss X10i / EOS REBEL T8i / EOS 850D, EOS 1D X Mark III, EOS Ra, EOS M200, EOS 90D, EOS M6 Mark II, EOS Kiss X10 EOS Digital Rebel SL3 EOS 250D EOS 200D II, EOS RP, EOS R, EOS Kiss M / EOS M50, EOS REBEL T100 / EOS 4000D / EOS 3000D, EOS Kiss X90 / EOS REBEL T7 / EOS 2000D / EOS 1500D, EOS 1D X Mark II, EOS 1D X, EOS 1D C, EOS 7D Mark II, EOS 6D Mark II, EOS 6D, EOS 5DS R, EOS 5DS, EOS 5D Mark IV, EOS 5D Mark III, EOS 80D, EOS 9000D / EOS 77D, EOS 8000D / EOS REBEL T6s / EOS 760D, EOS Kiss X9i / E OS REBEL T7i / EOS 800D, EOS Kiss X9 / EOS REBEL SL2 / EOS 200D, EOS Kiss X8i / EOS REBEL T6i / EOS 750D, EOS Kiss X80 / EOS REBEL T6 / EOS 1300D, EOS M100, EOS M6, EOS M5, EOS M3, EOS M10

 

Thanks. I downloaded 3.18.41. When I initiate bluetooth on the 90D, the EOS Utility window on the Mac opens but will not let me proceed (options are not highlited -- see image). 90D camera says "Connection target not found."

EOS.jpg

 

Have you set up the connection in the camera?
https://cam.start.canon/en/S003/manual/html/UG-00_Before_0060.html 

Yes, I have been able to establish a connection -- the camera sees the Mac via bluetooth, and the EOS Utility on the Mac opens automatically when the camera connects -- as in the photo of the Utility page I attached above. But the EOS options are not highlighted and I am unable to proceed further.

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