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EOS Utility availability for macOS Sequoia

khevere1
Apprentice

Does any of you tried to download EOS Utility for the last updated software in MAC? Still not available for me.

1 ACCEPTED SOLUTION

I’m using an M1 Mac Studio Max which is now running the latest update of Sequoia and connecting to a Canon EOS Rebel SL2 OR 200D in the rest of the world. 

The key to my issue was that I needed to uninstall all previous versions of the Canon EOS Utility from my computer. That’s because one of them was running in the background and wouldn’t allow me to use the upgraded utility. Once I uninstalled the old versions I again downloaded the update and then restarted my computer. That turned out to be the sequence of events that was necessary for the upgrade to work correctly. Everything worked! I’m now up and running.

I have no idea what your issue is as long as the Canon camera you’re using is on in the list of supported Canon cameras but will add, make sure to follow my sequence and don’t deviate from it.

View solution in original post

26 REPLIES 26

John_Q I have the same problem as justin5billion and I have a 70D as well. Trying to revert to the Monterey version still has the same issue. I have to Force Quit the application from Activity Monitor so that it doesn't hog all my CPU.

I've also tried installing the link from here (https://canon.us/eu) but this ONLY contains EOS Utility 3 and it's not compatible with the 70D. In fact if you try and connect the 70D it says you need EOS Utility 2.... so basically there's nothing that will work right now. 

This was working previous to Sequoia, on Sonoma, flawlessly so I think you have enough information here right now to be able to troubleshoot further.

Again, to summarise:

* Latest version of EOS Utility 3 (3.18.41), although working for macOS Sequoia, DOES NOT allow the Canon 70D to connect and prompts you to use EOS Utility 2
* The previous version of EOS Utility 3 (3.15.20) which was deemed to support the 70D but will not launch on macOS Sequoia (see screenshot of crash/fault in Activity Monitor when you try to launch it)
* Previous to the update to macOS Sequoia, EOS Utility 3 and Utility 2 were both working on macOS Sonoma

Screenshot 2024-11-22 at 12.58.29 pm.png

I have cannon webcam and cannon utility are working on Mac sequoia m1 with EOS M 50

Thank you so much

BeraruValentin
Contributor

Problem solved! it works with the latest update from Sequoia and the version of eos utility 3.18.5.13 Good luck!

Woebgon
Contributor

It doesn’t work for me. I get an error message stating that I must turn off all apps that connect to my camera but nothing is on. Perhaps I’m doing something wrong. Any suggestions. Thank you. 

Go to appz, delete canon utilities folder, update to sequoia 15.1, download this version of eos utility 3.18.5 from canon hong kong , 

it should work for you, it works very well for me on my macbook m2 

Canon Hong Kong? They get a working app and the US users don’t? That’s very typical of Canon. I’ve decided that when I update my camera I’m going to be looking at other brands. 

Seriously, thank you for the information. I’ll check it out tomorrow. 

yes it works perfectly with that version(i have sequoia 15.1 and canon r5 with leatest firmware update) I leave you the download link here, but don't forget to delete everything you had before the canon utility for connection. clean your computer and reinstall this version.
https://hk.canon/en/support/0200708902

Special thanks to all who provided help and encouragement!! After several attempts I was finally able to sucessfully set up the Sequoia version of the EOS Utility. I went back and started everything from the beginning starting with removing all previous versions of the EOS software. I then redownloaded the new version and restarted my computer. Everything is now working on Mac OS Sequoia.

For those who are interested I'm not new to computers at all. While my rank here is Apprentice I've been working with computers since punch cards on a mainframe and then moved on to Commodore 64s, Apple ][s and TRS-80s among other things. 

Does it work with M50 on Mac sequoia m1

I’m using an M1 Mac Studio Max which is now running the latest update of Sequoia and connecting to a Canon EOS Rebel SL2 OR 200D in the rest of the world. 

The key to my issue was that I needed to uninstall all previous versions of the Canon EOS Utility from my computer. That’s because one of them was running in the background and wouldn’t allow me to use the upgraded utility. Once I uninstalled the old versions I again downloaded the update and then restarted my computer. That turned out to be the sequence of events that was necessary for the upgrade to work correctly. Everything worked! I’m now up and running.

I have no idea what your issue is as long as the Canon camera you’re using is on in the list of supported Canon cameras but will add, make sure to follow my sequence and don’t deviate from it.

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