EOS Utility 3 Crashes with Sequoia macOS15 and unable to download longer slow motion videos

[PeterMatay]

Hello there, I have a problem. EOS Utility 3 Crashes with Sequoia macOS15. I am currently in Maldives for 2 months and buying a card reader is out of option. I can only connect my R5 camera to the computer. I have installed Sequoia and the EOS Utility 3 does not respond and hangs on opening.

I have tried to do downloads via, photoapp, image capture, adobe bridge, both lightrooms, digital photo professional 4 - does not seem to connect to camera. They do work but not for longer 4k slow motion videos that are longer than 60 seconds.

I do a lot of them and now there is no way of me downloading them to the computer and onto the hard drive. I have about 200 GB left and cannon does not update the app I will be in a serious trouble as I have the professional recording gig here. Can you suggest something that works? I have tried manually splitting the large videos and but I cannot be doing that all day long as I have a lot of other work. 

[Blueberry_Lover]

You can use the R5 itself to copy video files from Compact Flash to an SD card. Then use a low cost SD to USB reader (I use an old Kingston MobileLite G4 Multi-Function SD / microSD Card Reader). I don't recall experiencing any issue transferring large files. Card readers based on USB 3.1 Gen 2 can provide very fast transfers.

BTW, I'm still using Sonoma but can't see why the same approach wouldn't work with Sequoia.

- Pie Lover

[bregel]

EOS Utility does not come up anymore when I connect camera to Mac. Digital professional , HDR tools do not work . Both shut down . 

[Blueberry_Lover]

Try the version of EU3 below which has been reported to work with Sequoia. Make sure you quit Photos, Image Capture, Preview before launching the Canon utility for downloading images.

- Pie Lover

 

[PeterMatay]

I have got this version. It does not work on the Sequoia 15.0.1 I suppose I would have to install the RC version of Sequoia which is 15.1 but I am uneasy about that 

[Blueberry_Lover]

I just upgraded to Sequoia 15.1 earlier today. Initial testing suggests that both EU3 and DPP are working normally with my Mac mini M2.

- Pie Lover

[Waddizzle · Accepted solution]

Apple is still working on an update. 

 

[PeterMatay]

I cannot believe that the entire canon community of users are just waiting to apple and are unable to use the Utility 3. Well I suppose that is the solution to use the RC version but hope nothing breaks. Thank you.