Canon Connect app GPS update rate?

[vantage]

Hi All,

Does anyone know the Canon Connect app GPS update rate? In other words, how often does it update the camera with the location your shooting from? I'm already aware that general GPS receivers update position once/second. I recently did a walking tour in wide open spaces ( so no obstructions), took 14 photos in different locations and the location of all the photographs was exactly the same.

Camera: R5 running firmware version 2.0.0 

R5 showed Bluetooth and GPS active

Canon Connect app version 3.2.0.20, build 1391,app shows Status: Sending location info to camera, GPS via mobile: Available, Location information: Can be used

TIA

[pwithington]

I've been complaining about this functionality for ages. Canon need to either fix the application so that every time I push the shutter button the camera gets update GPS data or the should explain why this isn't a good idea. This isn't rocket science.

[Mogster2k]

Agreed. None of the “solutions” in this thread work for me. At least on my iPhone 14 and now 15 with current versions of iOS. Transferring images using Camera Connect is also problematic with frequent hangups and disconnections, although transfer does always work in the end. 

The only guaranteed way to update location info for each shot is to power cycle the camera and re-connect to the app. Other than that it’s a case of “do you feel lucky…”

[pwithington]

I called the Canon USA support number. The call-taker was unaware of the issue, so they contacted some technical person within Canon. The call-take said that person said something like: We can't fix this issue because the problem might be with the phone going to sleep or .... 

I think Canon doesn't have the technical chops to fix this issue.

[pwithington]

See my new comment above.

[Mogster2k]

I’d suggest there are too many phones. All different. I don’t understand why onboard GPS isn’t a standard feature on these sort of £1000+ enthusiast cameras. OK it may reduce battery life but my phone copes with it. Allow the user to turn the location functions on/off. as a phone does. Is it that complicated? 

[pwithington]

I have multiple apps on my iPhone that use GPS continuously, e.g. AllTrails and GPS Hiker. And my AirPods stay connected continuously as well. Why can’t Canon make their app work continuously just as these do? Instead they said buy a GP-E1 GPS receiver to attach to the camera.

[pwithington]

I conversed with a Nikon user this morning.. It appears Nikon has better programmers than Canon as he doesn't have any issues with his Nikon software link to his Nikon camera.

[Mogster2k]

If you search related to Nikon Snapbridge app and geotagging then there are people reporting exactly the same issues with locations not updating and disconnections. In other threads there are people that have reported that Camera Connect geotagging works perfectly for them.