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Zoom problems with G30

When I zoom out with the rocker switch on my G30, the zoom will return to a wide angle, especially if I lightly touch the telephoto end of the rocker. It will continue to return to wide angle by itself, even if I move the rocker switch to telephoto. ...

mimages by Apprentice
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  • 14 replies
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Vixia HF R62 - transferring to laptop VERY slow

Hi! I have a new laptop (HP Spectre, Windows 10) that only has a MICRO SD slot. My camcorder, Vixia HF R62, currently has an SD card. According to the manual, I can only use SD cards. (It doesn't say it explicitly but it implies / and my first attemp...

heyroll by Apprentice
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  • 1 replies
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RE: G30 Freezes While Recording

Has anyone  encountered a G30 locking up in recording mode? Won't zoom in or out, won't stop, or even power off. And the only way to get out of the locked up state is to remove the battery, then put i back on, to reboot the camera?

Sound Issues on Legria hfG10

Inspite of two returns to Canon to address this issue it still remains. Each time i press the stop/start button when videoing the camcorder registers a click noise.Does any one else have the smae problem? is it normal? Please advise Ray from England

Mufinman by Apprentice
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Vixia HF R82 menus do not match manual

I have a new HF R82 running 1.0.0.0 firmware. There do not seem to be any firmware upgrades, but my menus definitely do not match the manual I downloaded labeled 280HFR800K.  I am trying to upload files via WiFi to an Access Point. I configured the a...

mbeckman by Apprentice
  • 3718 Views
  • 1 replies
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Charging Vixia HF R500

It appears that the charging port is damaged.  The camera works fine with a charged battery.  Is there another way to charge the camera/battery?

USB Connection R800

When I plug in the USB cable to download the videos, I get a pop-up message that says "Too many photos and MP4 movies.  Disconnect the USB cable".   How can i download the videos then???  Please advise

jayers14 by Apprentice
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Problem with my Canon Legria HF R506

Hello, I have screen flickering Problem with my Canon Legria HF R506. When I switch ON it works fine for about 30 seconds or so (both viewing and recording) but after that it starts flickering with multiple color pallettes (both viewing and recording...

batemanj by Apprentice
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Issue with Camera Shake/Vibrations for the Canon R800

Hello, I have a question about my new Canon R800 that I purchased online a few months ago. I use this camcorder quite often to film trains, however, I've noticed that a lot of my videos are comeing out with a very high amount of camera shake, in some...

noahvk by Apprentice
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Vixia HF R500 recording almost no sound

Bought a used R500.  Everything except sound seems to be working fine.  When playing back video you can barely here any audio.  If tuning up volume on PC there is lots of background static/snow noise and you can barely make out the audio that I would...

XC15 - Can't connect to wifi ( access point )

Greetings, After following this guide: http://support-th.canon-asia.com/contents/TH/EN/8203112200.htmlWe have encountered and issue. When tryint to transfer video to PC via access point we get this message:"wifi functions are not available in this in...

Decha by Contributor
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  • 3 replies
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Canon Legria HF R76 cannot connect to Canon Camera App

Hi , I have just purchased Canon HF R76 with intention of recording some lectures now i am trying to connect the camcorder to my Andriof smartphone with Andriod 8.1 version. Firstly i cannot connect Canon Camera App thru my phone to camcorder.  pleas...

Salvaging Folder structure files

Hello Canon gurus, I had an incident in which part of my data was corrupted (lost) on import. The XF 300 Folder structure came through without the index.mif or the journal, so the XF utility did not recognise the folder. Not sure where or when it hap...

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