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R700 Focus is too soft, wide or zoomed

My r700 is great except for its mushy, soft focus. Whether up close or far away, wideangle or zoomed, auto or manual, the picture is never sharp.Trees, leaves, grass, hair and other fine details are lost—it’s sad that my iPhone takes sharper video th...

tedbragg by Apprentice
  • 1340 Views
  • 2 replies
  • 0 likes

Resolved! VIXIA HF R800 Focusing Issue

I bought two VIXIA HF R800s to record my church's services. The problem that I have is that if I frame a round two people, one may be in focus and the other 2 to 3 feet away side by side will be completely out of focus. It seems like the depth of fie...

bob_stl by Apprentice
  • 3150 Views
  • 2 replies
  • 0 likes

Resolved! Canon XF300 No Ext mic on Ch 1

Help! User error, maybe? Ch 1 XLR is completely dead, while the on-cam mic works fine when switched to Int. All options for XLR mic settings are greyed out (all options for Ch 2 XLR mic are working fine). Is there some master setting where I have XLR...

mrdizzy by Apprentice
  • 2298 Views
  • 4 replies
  • 0 likes

Vixia HF G20 won't charge

Our Vixia HF G20 charging indicator flashes rapidly anytime we try to charge a battery.  We bought a new BP-820 battery and a CA-570 power adapter from Canon and get the same result.  The camera is clean and perfectly cared for, only used indoors, on...

Ventura by Apprentice
  • 1603 Views
  • 1 replies
  • 0 likes

Canon VIXIA HF M31 turning off during recording

I have a Canon VIXIA HF 31 I have not used in months that seems to go into sleep mode when recording. It worked fine in the spring but not know. Battery was dead but fully charged now.  During recording the LCD display showed what looked like a scree...

Maineman by Contributor
  • 1410 Views
  • 1 replies
  • 0 likes

Playback Speeds- Canon Vixia HF R600

Hello I'm wondering if I can change the playback speeds of my videos. I like to film myself hunt and film in 1x speed. But I would also like to slow down the video and save it as another video. Is there any way I can do this: such as on the Canon Vix...

Hunter17 by Apprentice
  • 792 Views
  • 0 replies
  • 0 likes

Resolved! Capturing dv/hdv to iMovie on a MAC with no FireWire port

If I buy a Thunderbird-to-FireWire adapter, will iMovie automatically recognize my older HV20 camcorder, or at least, know what to do to capture the DV? I no longer have the DVD that came with the camcorder. I want to save all my tapes to disc so tha...

itma by Contributor
  • 1446 Views
  • 1 replies
  • 0 likes

Resolved! Using a C100 top handle with the XC15?

I'm considering buying the XC15, but I'll need audio and a top handle, and the XC15's included audio unit (the MA-400) is bulky and not a handle. Could I replace that audio unit with the hande/audio unit of a Canon C100? Do they use the same handle-t...

C100 handle
mulcahey by Apprentice
  • 1291 Views
  • 1 replies
  • 0 likes

Canon XA35 Image Flicker

Hello, I'm hoping to get some help with an issue with image flicker on a Canon XA35 camcorder. It happens randomly and only seems to affect 1 frame at a time - alternating between a greenish and bluish tint in the image. At first I thought maybe it w...

aharding by Apprentice
  • 1331 Views
  • 1 replies
  • 0 likes

VIXIA HF R800 Can't get movies off the camera

Hello there...just got this camera and having an issue getting the test video downloaded to my computer. Using a SanDisk Ultra 128 GB card. When I connect the camera to the computer, it sees the file folders but says they're empty. On my Chrome book,...

Can I recover files from my XA10's internal drive?

The video files from my XA10's internal hard drive have disappeared. Is there a way to recover them? The only thing I can think of re: what happened is that I tried to transfer some old XA10 files from my Mac to the XA10, and literally everything dis...

Resolved! XF400 - can't reduce gain in manual mode

Hi, I'm using the XF400 in manual mode and for some reason can't seem to lower the gain past 9db (I'm trying to lower using the custom button/knob... I can increase the gain upwards of 9db... but not lower)... this has happened to me a few times and ...

rnb by Apprentice
  • 2026 Views
  • 4 replies
  • 0 likes
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