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VIXIA HF G60 Recording Sound Issues

The recording quality is terrible with this camcorder so far after a year of using it. It is not the microphone at all as I have used numerous external mics and all are the same. The zoom motor adds a lot of noise to recordings as well as some low li...

johnweik by Apprentice
  • 3 replies

LEGRIA HF R66 only records for 45+ minutes and then shuts down

I have a Canon Legria HF R66, with two large batteries (300min+) and a 64gb card. However, with the battery fully charged and the card empty, the camera shuts down after 40+ minutes. It has now done this twice. Am I missing a setting or is my camera ...

Whitesjm by Apprentice
  • 1 replies

Download from FS300 to Mac

I need free software program to download movie files from a Canon FS300 camcorder to a MacBook Pro. Also might need a free file conversion software / program to convert movie files on my Mac.

Can not take photo while filming on the Vixia GX10

So when I try to take a picture while filming I see the red icon.  It works when I am not filming.  No matter what sd card I use and I use the SanDisk pro cards.  It works on my G40 on the same cards. Please advise. I am using the current firmware.

Tony_1 by Contributor
  • 4 replies

Vixia GX10 camcorder noise in low light.

Hello everyone. I recently purchased the Canon Vixia GX10 refurbished by Canon purchased by B&H and got an extended warranty.  I have noticed there is noise in low light.  I thought that would not be as bad with a 1" sensor.  I use this camera and it...

Tony_1 by Contributor
  • 11 replies

VIXIA HF R800 HD external monitor compatible?

I recently got a Vixia HF R800 HD for filming my portfolio work.  I was wondering if the camcorder was compatible with an external monitor connected via the HDMI output to give a live feed preview to show if I am working within the frame.  Connecting...

Please Help Video Output Canon ZR10

Hello everyone, I'm trying to move video files to my pc using one of the USB RCA devices off Amazon. I had a ZR10 when recording the video back many years ago, how ever the eject decided to not work. I went and purchased a working device off of Ebay ...

Kitt1993 by Apprentice
  • 1 replies

VIXIA HV20 PF24 Cinematic Mode & 3:2 Pulldown Removal

Good day to you,I wanted to ask you if you have any idea how you recognize a tape shot in "PF24" mode or regular HDV (60i).I have dozens of tapes here and I have no idea if they were recorded in the 24p mode or in 29.97fps (60i)...I connect my HV20 t...

XA50 vs VIXIA HF G70 - Researching New Camcorder

I'm researching new camcorders and would like to know opinions on the Canon XA50 vs. the Canon Vixia HF G70.  I'll be upgrading from a consumer level camcorder, so which ever one I select will be a significant upgrade.  Thanks for your opinions.

VIXIA HF R62 Battery draining while off

I just got this from Ebay and it works great but it drains the battery when it's off.It came with a Kaster BP-727 battery - bought another one new and same problemAnything Can be done to solve this?

vincentg by Apprentice
  • 1 replies

Canon VIXIA HF R800 HD - Decoration function is greyed out

Hi, I'd like to add date/time stamp to my video while recording, however when I turn on my camcorder and go to the recording mode and touch the "main functions" onscreen button, the "decoration" button is greyed out. do you know how to turn it back o...

Getting started

New to the community? Here's some information to help you get acquainted:

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.