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Vixia HF S30 Camcorder - Error “Failed in acquiring the reading Information”

sratnaso
Apprentice

I have Vixia HF S30 Camcorder and try to export the video through Pixela Transfer utility in a Windows 11 Pro Desktop. I got this message “Failed in acquiring the reading Information”.

If more information is needed, please let me know.

Any help to resolve this would be much appreciated.

Thanks.

Sarath

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