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Canon XA20

Hi,My canon XA20 loses focus at times whilst recording then refocuses, but I end up with a portion of my footage being blur. Im recording in Auto mode.

Ronesh by Apprentice
  • 3 replies

Joystick function

HF G60 camcorder's joystick is mecurial. Most of the time it does not work. Too close to battery. Should have been where Mag button is and Mag button should have been where joystick is located.Does it work on yours? 

pepegot1 by Apprentice
  • 1 replies

HF R80 - Wifi Remote Control? Anyone get this to work?

The hF R80 doesn't come with a remote but says you can use the Canon COnnect software to control the camera from your phone.  has anyone gotten this to work?  I'm baning my head against the wall with how horrible this setup seems. It appears the camc...

Kelemvor by Apprentice
  • 11 replies

HF G50 - Video Quality

Hello. I have a G50 with some unexpected behavior that I'm hoping to get a second opinion on.The video quality of my G50 appears to be sub-par, specifically with what appears (?) to be sensor noise.Videos are worth 10,000 words. Here's a sample shot:...

XC 10 grip starting to get loose

I bought an XC 10 used a couple of months ago. I really like this little camera, but the grip/battery holder on the side is starting to come loose. Is there any way to tighten this short of sending it off for repair? Thanks.

How to monitor audio while recording

I just purchased a Vixia hf g50 and and have added a 10" monitor to view while recording.  It is very important to be able to know that I am getting good audio while recording. I don't want to find out later that my audio was poor.  too late then!Can...

VIXIA HF10 - What software to back up on Windows 10?

I no longer have any of the software that came with my VIXIA HF10 camcorder.  I've searched the web, but I can't find the software needed to copy the video files and screen shots from both the internal memory and the external memory card.  I am runni...

Resolved! HFR300 Recording error

After several years of use I was recording a MP4 video and when I went to replay it had a "?" mark where the video should have been and said it cannot play back.. Any suggestions   would be greatly appreciated 

smccown by Apprentice
  • 2 replies

XA40 SD Card Memory

Hi, I am new to the community so this may have been answered before (please forgive me if it has).  I see in the instruction manual for the XA40 a table that shows the approximate recording times for 8 GB, 16 GB, 32 GB, 64 GB & 128 GB SD cards.  Will...

Canon Vixia HF R800 Camcorder - "CHECK MEMORY CARD"

My screen constantly says "CHECK MEMORY CARD." This is happening with every memory card inserted. I have tried initializing cards - I have sought advice online - but no one else seems to have this challenge. How else can I "check" the memory cards? T...

Canon G40 Light Issue

About two months ago I noticed that every video I recorded of vehicles at night showed headlights and beacons surrounding by a glow in a square grid like pattern. This never happened before but now it is constant. I am wondering if I changed a settin...

Getting started

New to the community? Here's some information to help you get acquainted:

09/19/2022: New firmware version is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!