Scanner LiDE 400 - stripes defect

[Vity]

2 hours ago I unboxed a brand new Canon LIDE 400.

I started to test it, but I see stripes on the left side for every scan. See following pictures:

1) ScanGear preview - white paper as background

2) Result of the scan, white bright paper as a background + postcard - there are visible stripes over the postcard as well

Is it repairable, is it a defective piece? Should I ask for a replacement? What's the cause?

Thank you.

[Patrick]

Hi Vity,

Because your scanner appears to require service, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

[almatri]

I don't think it's regarding service, mine is new and it's doing the same.

[almatri]

I have exactly the same problem, it seems is a defective product. I hope they give me a new one. 

[Vity]

@almatri I got a replacement. The first one was terrible as showed on my photos. The second one output is similar to yours.

Canon is just selling a piece of crap. I don't plan to buy anything from this company in the future.