PIXMA MX492 scanner not available for use due to 1401

[kxhoaib]

I have canon mx492 printer. it is showing error code 1401 which is about ink cartridges defect but i want to use its scanner what should i do to overwrite this error until my new cartridges will arrive.

Plz help me.

[Arthur]

Thanks for posting!

While our Forum Community members are welcome to chime in, the Canon PIXMA MX492 has been retired. That means we do not offer support for the printer or updated drivers. We recommend updating to a more modern printer and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your printer. They can be reached at 866-443-8002.