05-11-2023
05:40 PM
- last edited on
05-16-2023
11:38 AM
by
Danny
I'm a pretty tech-savvy guy, been plugging in things since the days of SCSI. lol
But this brand new CanoScan LiDE 400 that I got from Amazon has port on the back that I don't recognize. And, I can't plug in the cable!! Please see the pics, because it's hard to describe. The cable looks correct, at the USB-C side, but the port won't accept it. Seems like a little slot, too small to fit the USB-C plug. Any ideas? Please help. I'll try to return it, if I need to.
Thank you.
Solved! Go to Solution.
05-12-2023 01:29 PM
The only way this could be USB-C is if someone stuck *something* into the port and it broke off. You might try to fish it out.
05-12-2023 04:53 PM - edited 05-12-2023 04:54 PM
I think @kvbarkley might be correct. It looks like the "plug" is broken off. There is a faint outline around the connector face. I thought it was marring, but now I think does look remarkably like the plug is broken off. Maybe we can't see the blade portion because its hidden?
@kvbarkley great catch!
~Rick
Bay Area - CA
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05-12-2023 05:23 PM
Also, plastics in the business end of connectors tend not to "mar", they are too hard for that.
05-12-2023 06:03 PM
Looks kinda like some version of Thunderbolt connector. Could this particular scanner be an Apple-compatible version, mispackaged somewhere in the world?
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