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dogstarman2 · 05-11-2023

I'm a pretty tech-savvy guy, been plugging in things since the days of SCSI. lolBut this brand new CanoScan LiDE 400 that I got from Amazon has port on the back that I don't recognize. And, I can't plug in the cable!! Please see the pics, because it'...

dogstarman2 · 05-12-2023

Thanks for your help, Rick. I was just trying to see if there was something I was missing about this (before going through the return hassle). Oh well.I'm going to order the same one, and send this one back. Fingers-crossed that the next one has a wo...

dogstarman2 · 05-12-2023

I bought it brand new from Amazon. That little nick was from me trying to plug in the plug to the port. It got nicked trying to see if that black part was some kind of shipping plug, that might need to be removed before plugging in the USB-C plug. Be...

dogstarman2 · 05-12-2023

Yes. That's the cable that came with it. I bought it brand new, on Amazon, through the Canon "store" there.And the only cable that they included does not fit the port on the scanner.

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CanoScan LiDE 400 The USB cable that came with my scanner doesn't plug into my scanner!

Re: The USB-A to USB-C cable that came with my scanner doesn't plug into my scanner!

Re: The USB-A to USB-C cable that came with my scanner doesn't plug into my scanner!

Re: The USB-A to USB-C cable that came with my scanner doesn't plug into my scanner!