I have a canon image formular DR-f120 scanner which is working well however, we recently have lots of documents to scan and we have noticed that during the middle of our scanning process, the scanned documents start coming out when they are black. What can we do to ressolve this problem because we truly have alot to scan. Thank you
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If the same area is blacked out on each scan, the scanner would require service.
Service and repair requests are handled exclusively by our Enterprise & Desktop Solutions Divisions telephone support group. Please call 1-800-423-2366, Monday - Friday, 9:00 AM - 8:00 PM EST. A representative will be able to further assist you.
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