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How do you reduce audio noise?

I've tried several microphones I own of different types. but the audio noise floor on my C300 Mk II is higher than it ought to be. Are there audio settings I can use to reduce the noise floor? The noise floor is lower and sound cleaner on my Canon XC...

Help with Vixia HF G40 and External Monitor!

Hello all, novice here just recording soccer for colleges.  Camcorder LCD screen is way to small so I use a Lilliput 5D-II 7" monitor that is hooked up to my new G40 via HDMI.  This worked perfectly on my older Sony CRX550v.  The problem is, the Lill...

Tonofuns by Apprentice
  • 13004 Views
  • 9 replies
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Shutting off Audio Channel 3&4 in C300 MKII

Good Morning Friends, When I export to Premiere Pro from the C300 Mark II in 4K raw there are 4 tracks of Audio (3&4 are Blank).  This becomes a nightmare when you layer multiple 4K clips and if you just remove the clips from the proxy files it won't...

C100 Mark II & Sachtler FSB 4 : Jittery Footage

Hello,  I recently purchased the C100 Mark II and Sachtler FSB 4 Tripod. I've been using this camera for months at work with limited problems in terms of picture quality. However on my personal C100 Mark II, I have noticed that when I perform any typ...

C100 Ghosting Image in Viewfinder

Hi, Our C100 Mk 2 has developed an upside down ghosted image of the screen in the viewfinder. Also Audio issues are happening where external mics wont work despite being on the correct (external) settings. Ive disconnected the handle cable but its no...

ddd123 by Apprentice
  • 2059 Views
  • 2 replies
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How Do I Troubleshoot No Audio From XLRs on C100 MkII

My C100 Mark II has been awesome but for whatever reason it won't let me record from the XLR inputs on the handle. It also stopped lighting the phantom power indicator on my shotgun. The microphone works when connected to the input on the body next t...

jimmy1 by Contributor
  • 4562 Views
  • 2 replies
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Strange Camera Glitches

Sorry if this has been posted before, but I have been having these strange glitches that appear on my computer while editing. I am shooting on a c100 Mark II, mp4.  I get these strange glitches that I assumed were realted to the graphics card on my i...

Screen Shot 2019-05-21 at 4.20.47 PM.png Screen Shot 2019-05-21 at 4.20.58 PM.png

Resolved! Can't access Noise Reduction in C100 mkII

New to this forum, so forgive me if this has been addressed within the forum. I can't seem to access the noise reduction setting in the custom picture menu. It is grayed out.  I have tried resetting the camera. I am using a Canon 24-70mm mkII with it...

cenges by Contributor
  • 4989 Views
  • 7 replies
  • 0 likes

*HELP REQUIRED* Canon C100 Fuse?!?!

Hi Guys, I recently plugged too much voltage into my C100, does anyone know if there is a fuse within the motherboards circuit that would of taken the hit that I could replace, instead of having to replace the whole motherboard for a grand! CheersSam

samsteh by Apprentice
  • 2437 Views
  • 2 replies
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Lens compatibility

I currently have the C100 mark 2 and am very pleased with the low light performance that I experience doing church weddings and in particular receptions. One area that the C100 appears to fall short on however is the continuous focus. It appears that...

Valen by Apprentice
  • 7100 Views
  • 5 replies
  • 0 likes

Can't transfer video from Vixia HF R80 to laptop

I'm trying to move videos from my camcorder to my laptop running Windows 8.1 64 bit OS with the Canon Window utility, and I keep getting the "Cannot detect camera" error.  Any help would be greatly appreciated.

JedJ by Apprentice
  • 14608 Views
  • 5 replies
  • 0 likes
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