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New Contributor
Posts: 3
Registered: ‎12-09-2017

pro9000 mark 2 prints bad quality

Hi,

 

This is a new printer, after I complete the setup, the print quality is very bad. I did the printer head alignment as part of the setup. Does anyone know what could be wrong? I attached the picture that it printed out in 13x19. Please help

 

thanks,

udhayIMG_3717.jpg

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Honored Contributor
Posts: 7,174
Registered: ‎11-13-2012

Re: pro9000 mark 2 prints bad quality

Lets start with the basics:

 

1. what operating system and software are you printing from.

2. have you installed the latest driver?

3. check that you placed the paper in the printer correctly - print side faces you when you load the paper.

4. can you psot a screen shot of your printer settings in your software?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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New Contributor
Posts: 3
Registered: ‎12-09-2017

Re: pro9000 mark 2 prints bad quality

Hi,
 
I did the following checks, nothing helped
 
Cleaning --- I see all 8 colors in printot
 
Deep Cleaning- I see all 8 colors in printout
 
Print Head alignment -- I attached the picture of the printout
 
Nozzle check - I attached a picture of the print out
 
My computer is Windows 10
 
I use canon Easy Photoprint Ex to print from computer
 
The Photo I try to print was taken by Canon Mark IV
 
 
 
Setting in print wizard:
 
Photo Priniting ( I tried standard too)
Media Type : Photo Paper Pro II ( I bought Photo paper pro Luster LU-101)
Print Quality : High ( I tried with standard too,no difference)
Paper Size 8x10 ( I also tried in 13x19) wasted 10 print papers so far
Paper source  : Rear Tray
 IMG_3742.jpgIMG_3743.jpgIMG_3744.jpgIMG_3745.jpg
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Honored Contributor
Posts: 7,174
Registered: ‎11-13-2012

Re: pro9000 mark 2 prints bad quality

Is the ink wet when you touch it?

 

Can you try printing on plain copy paper?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Highlighted
New Contributor
Posts: 3
Registered: ‎12-09-2017

Re: pro9000 mark 2 prints bad quality

Sorry for the wrong thread, actually that was my mistake.I figred out that I printed on the wrong side of the printing paper. It prints perfectly fine.now. Thanks everyone for your help, apprecited.

 

Thanks,

udhay

Highlighted
Honored Contributor
Posts: 7,174
Registered: ‎11-13-2012

Re: pro9000 mark 2 prints bad quality

If you are unsure of the correct side to print on, and its difficult for some paper, wet a fingertip and touch a corner of the paper. The print side will feel tacky.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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