Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎12-17-2017

Cannon Pro 100 not using all of the ink


I have a question about ink. I am using the Canon Pro-100. I am using Canon brand ink and the grey is not being used up, but says the tank is empty. It is only using about half. If I insert a new one, it works fine. This is now the 4 time it happened. Any ideas? Suggestions? I cleaned the printer head, and nozzle.TIA! Jana

Canon Ink grey.JPG

Posts: 8,399
Registered: ‎11-13-2012

Re: Cannon Pro 100 not using all of the ink

Give Canon a call at 1-800-OK-CANON.
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement