pro9000 mark 2 prints bad quality

[udhaykashi]

Hi,

This is a new printer, after I complete the setup, the print quality is very bad. I did the printer head alignment as part of the setup. Does anyone know what could be wrong? I attached the picture that it printed out in 13x19. Please help

thanks,

udhay

[jrhoffman75]

Lets start with the basics:

1. what operating system and software are you printing from.

2. have you installed the latest driver?

3. check that you placed the paper in the printer correctly - print side faces you when you load the paper.

4. can you psot a screen shot of your printer settings in your software?

[udhaykashi]

Hi,

I did the following checks, nothing helped

Cleaning --- I see all 8 colors in printot

Deep Cleaning- I see all 8 colors in printout

Print Head alignment -- I attached the picture of the printout

Nozzle check - I attached a picture of the print out

My computer is Windows 10

I use canon Easy Photoprint Ex to print from computer

The Photo I try to print was taken by Canon Mark IV

Setting in print wizard:

Photo Priniting ( I tried standard too)

Media Type : Photo Paper Pro II ( I bought Photo paper pro Luster LU-101)

Print Quality : High ( I tried with standard too,no difference)

Paper Size 8x10 ( I also tried in 13x19) wasted 10 print papers so far

Paper source  : Rear Tray

 

[jrhoffman75]

Is the ink wet when you touch it?

Can you try printing on plain copy paper?

[udhaykashi]

Sorry for the wrong thread, actually that was my mistake.I figred out that I printed on the wrong side of the printing paper. It prints perfectly fine.now. Thanks everyone for your help, apprecited.

Thanks,

udhay

[jrhoffman75]

If you are unsure of the correct side to print on, and its difficult for some paper, wet a fingertip and touch a corner of the paper. The print side will feel tacky.