09-19-2022 01:21 PM
I changed two inks. took the packaging off correctly,, inserted inks in correct places. the top cover will not close. it seems locked, there are no error messages. power on/off makes no difference,.
Solved! Go to Solution.
09-19-2022 03:26 PM
interesting idea that there is no lock. so I pushed it down a bit harder and it looks like you are correct. it is just a bit sticky. thanks, you really helped me out !!!
09-19-2022 02:24 PM
Hi. I assume you mean the cover that says Pixma and opens to reveal the ink cartridges. I just checked my Pro-100 to confirm what I thought.
There is no lock-open feature on the cover. Did some foreign material maybe fall into the hinge area?
09-19-2022 03:26 PM
interesting idea that there is no lock. so I pushed it down a bit harder and it looks like you are correct. it is just a bit sticky. thanks, you really helped me out !!!
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.