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i was in the middle of printing yesterday and all blues turned purple

jenrox4
Apprentice

I tried replacing all cartridges that were showing up as potentially being low and it only got worse. Any help would be more than greatly appreciated.

2 REPLIES 2

Danny
Moderator
Moderator

Hi, jenrox4!

So that the Community can help you better, we will need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/Canon-Support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

ebiggs1
Legend
Legend

Beside giving us one whole heck of a lot more info, how old is the printer?

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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