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PRINTER BALANCE

I have snapped the plastic white piece on the underside of the IMAGEPROGRAF-1000 printer. This, I believe is causing an error message saying the printer is not leveled and wont print.Does anyone know what the name of this piece is? I want to try and ...

Karen47 by Apprentice
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  • 1 replies
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maintenance cartridge Pro-1000

I just spent over $600.00 for a set of ink cartridges (new printer} now notification says I need a replacement for the maintenance cartridge.  Canon does not have one and neither does the other places I tried - very distressing to have this printer s...

Error 1851 on Canon Pixma Pro 1

Dear colleagues,After some (around 6) months of inactivity, I had to put back on service a Canon Pixma Pro 1 that until the day I used was working perfectly, and it worked for 8 years without any issue.When turned on I noticed immediately the yellow ...

Chiotas by Contributor
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  • 2 replies
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Need help with print colors: Pro-200

I am beyond frustrated....:(I'm using a Pro-200, Canon ink, Corel Paint Shop Pro version 24.1.0.27 x64, Lenovo desk top PC running windows 11. Photo is 3x4.5, 300 dpi and is what the colors are supposed to look like. The printed photos are coming out...

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Pro-2000 suddenly printing too light

I was getting excellent prints from a roll of Moab Juniper Baryta but the Juniper went out of stock at my supplier and I decided to try a roll of Red River Big Bend Baryta. I installed the Big Bend ICC profile and the corresponding .amx file into the...

Manoa by Apprentice
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Issue with ink light off

I have loved and not had any problems with my Pixma Pro 9000 Mark II for many years - now I am having issues with one of the ink cartridge lights - when I put in the cartridge the ink light looks okay but when I then close the top and try to print I ...

Lost Paper Profiles

Upgraded to macOS Monterey and lost Canon paper profiles for Pro-1000.  Tried deleting and adding printer and that did not work.  Went to Canon download site and nothing for macOS Monterey. 

peste by Apprentice
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  • 3 replies
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Canon Pro 9000 Mark II.

Getting continuous blinking green and yellow error, inks do not light up. no response from printer. Anyone have any idea. Located out in the middle of nowhere, (Hana, Maui). Hope someone can give me some words of wisdom.Thanks

imagePROGRAF PRO-300 print issue

Running windows 11 on a 1 yr old computer. Never had a printer hooked up to this system. I bought a pro-300 and installed the drivers. All is good, or so I thought. Prints are really nice, that is when things work. It seems as though something happen...

ip1209 by Apprentice
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  • 1 replies
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Pro 200 Professional Print & Layout

The question I have is printing using a Canon Pro 200 and their Professional Print & Layout. My computer is a Dell and using Windows 11.I'll explain my problem. Before using Photoshop, I could use Professional Print & Layout with no problem. When it ...

Dee59 by Apprentice
  • 459 Views
  • 1 replies
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Resolved! Pro-1000 Account Manager

So I take it the Account Manager feature on the Pro-1000 is not available on a Mac? Is that the case. I see no reference to how to set it up or access it on a Mac.

Newsman by Contributor
  • 1317 Views
  • 3 replies
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.