Problem printing with print studio pro plu in

[morinemilie]

Hi everyone

I own the pro100 printer since 2 weeks. I could make some nice prints from the Lightroom (5.7) print module using my wireless network. I just add recently the plugin "print studio pro" but I cannot make any print. Once the plugin starts (after clicking on one image, then plugin extras, then print studio pro), I have an error message (i translate from french) " no supported printer was detected by the software. Connect a supported printer then install the driver. Print studio pro will turn off."

I got the message even I am able to print from the lightroom print module (wirelessly).

My computer is an imac running Yosemite (10.10.1).

Thanks for your help

Emilie

[jrhoffman75 · Accepted solution]

On my MacBook I check the plus "+" symbol under the Printer section. (My Pro-100 is connected via WiFi.) It took a few seconds for the IJ version of the printer to show up. The Bonjour version appears first. Once I connected to the IJ printer I deleted the Bonlour printer (using "-" button.)

[morinemilie]

OK, I will try photoshop...

[dyfflyn]

I have a regular problem with Print Studio Pro in selecting the page orientation symbol [A]. Clicking it just brings up the two orientations for a flash second and then disappears so I can't change from landscape to portrait.

[jrhoffman75]

Have you downloaded latest version from Canon website? This is from my MacBook Air with Sierra 10.12.5.