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Problem printing with print studio pro plu in

morinemilie
Contributor

Hi everyone

 

I own the pro100 printer since 2 weeks. I could make some nice prints from the Lightroom (5.7) print module using my wireless network. I just add recently the plugin "print studio pro" but I cannot make any print. Once the plugin starts (after clicking on one image, then plugin extras, then print studio pro), I have an error message (i translate from french) " no supported printer was detected by the software. Connect a supported printer then install the driver. Print studio pro will turn off."

I got the message even I am able to print from the lightroom print module (wirelessly).

My computer is an imac running Yosemite (10.10.1).

 

Thanks for your help

 

Emilie

12 REPLIES 12

Thanks JR that fixed the problem!

dyfflyn
Apprentice

I have a regular problem with Print Studio Pro in selecting the page orientation symbol [A]. Clicking it just brings up the two orientations for a flash second and then disappears so I can't change from landscape to portrait.

Have you downloaded latest version from Canon website? This is from my MacBook Air with Sierra 10.12.5.

 

Fullscreen_7_12_17__4_54_PM.jpg

 

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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