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Occasional Contributor
Posts: 5
Registered: ‎01-20-2015
Accepted Solution

Problem printing with print studio pro plu in

Hi everyone

 

I own the pro100 printer since 2 weeks. I could make some nice prints from the Lightroom (5.7) print module using my wireless network. I just add recently the plugin "print studio pro" but I cannot make any print. Once the plugin starts (after clicking on one image, then plugin extras, then print studio pro), I have an error message (i translate from french) " no supported printer was detected by the software. Connect a supported printer then install the driver. Print studio pro will turn off."

I got the message even I am able to print from the lightroom print module (wirelessly).

My computer is an imac running Yosemite (10.10.1).

 

Thanks for your help

 

Emilie

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Honored Contributor
Posts: 6,411
Registered: ‎11-13-2012

Re: Problem printing with print studio pro plu in

When you add the printer to your computer in System Preferences be sure you select the Canon IJ version, not the Bonjour version. That may address what is happening.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
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Posts: 12,280
Registered: ‎12-07-2012

Re: Problem printing with print studio pro plu in

Emilie,

Just curious, why do you want the Canon plug-in?  You can do everything you need with just LR.  Can you not?

I have the Canon plug-in installed and working on both my CS6 and LR5.  I never use it.

 

I suspect the plug-in is not seeing your network.

EOS 1DX and 1D Mk IV and several lenses!
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Occasional Contributor
Posts: 5
Registered: ‎01-20-2015

Re: Problem printing with print studio pro plu in

How can I choose the Canon IJ Version when I add the printer ?

I removed and added the printer, no options were suggested.

 

Thanks

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Occasional Contributor
Posts: 5
Registered: ‎01-20-2015

Re: Problem printing with print studio pro plu in

I just want to try it, I am not very in love with the LR print module...!!

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Honored Contributor
Posts: 6,411
Registered: ‎11-13-2012

Re: Problem printing with print studio pro plu in

On my MacBook I check the plus "+" symbol under the Printer section. (My Pro-100 is connected via WiFi.) It took a few seconds for the IJ version of the printer to show up. The Bonjour version appears first. Once I connected to the IJ printer I deleted the Bonlour printer (using "-" button.)

 

 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
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Honored Contributor
Posts: 6,411
Registered: ‎11-13-2012

Re: Problem printing with print studio pro plu in

Be sure you have installed the IJ Network Tool if it isn't already installed.

 

Capture.JPG

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
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VIP
Posts: 12,280
Registered: ‎12-07-2012

Re: Problem printing with print studio pro plu in

"... I am not very in love with the LR print module...!!"

 

I can't blame you there as I am not a big fan of it either.  My remedy is to print from Photoshop which in my opinion is very much better than LR.

EOS 1DX and 1D Mk IV and several lenses!
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Occasional Contributor
Posts: 5
Registered: ‎01-20-2015

Re: Problem printing with print studio pro plu in

OK, I will try photoshop...

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Occasional Contributor
Posts: 5
Registered: ‎01-20-2015

Re: Problem printing with print studio pro plu in

Thanks, I realized I did not have installed IJ network tool.

Also I suspect there were a conflict with my other printer (Canon MG5300), I think i resolved by removed this printer, then open Canon studio pro, it reccognizes my Pro 100, then I added again the MG5300 and it is still working...

 

Now I can try this plugin

 

Thanks !

 

Emilie

 

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