Pro-100 cyan extremely light

[johninar]

I have cleaned the print head and tried to figure out why cyan is so light. Suggestions?

[jrhoffman75 · Accepted solution]

If you have performed Deep Cleanings and still don’t get the cyan channel my guess would be a failed head.

But, as a check, be sure that there isn’t any of the clear wrap on the top of the cyan cartridge. There is a tiny vent hole on top. It can be blocked if there is wrap in top.

[milobluefoot]

Hello, 

I'm new too and I may have a similar problem with a Pixma Pro100S. 

The Cyan and Photo Cyan are just absent. I runned several deep cleanings but nothing changes. I also noticed the inside of the printer is filthy with cyan ink... 

Should I just clean everything and do a manual cleaning of the printhead (with ammonia) ? 

Thanks very much for your suggestions

[jrhoffman75]

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@milobluefoot wrote:

Hello, 

I'm new too and I may have a similar problem with a Pixma Pro100S. 

The Cyan and Photo Cyan are just absent. I runned several deep cleanings but nothing changes. I also noticed the inside of the printer is filthy with cyan ink... 

Should I just clean everything and do a manual cleaning of the printhead (with ammonia) ? 

Thanks very much for your suggestions

---

It may be perspective, but it looks like the two cyan cartridges are sitting different than the others. Are you sure they are seated correctly?

[johninar]

Thank you, I was suspecting a failed print head as there is no streaking or lines in the print. It's smooth, just very light. I am ordering a new print head.

Thank you,

John

[JasperGrinsdale]

Did replacing the printhead fix the issue?

I think I'm having the same issue with the Cyan. Thanks.