12-12-2016 07:22 AM
I'm new to the app, as well as to the Canon Pixma printer.
I'm having problems loading an image to the Print Studio Pro on Photoshop CC 2015 (Mac).
With the image open in Photoshop, when I click to open the Print Studio Pro, the image simply doesn't load, and I always got a blank "canvas" in the app!
Is there something that I need to do before trying to print from the Print Studio, please? Can someone help me?
Solved! Go to Solution.
12-12-2016 07:34 AM
I've found a solution: I was trying to print from a PSD file.
So, I exported a JPEG version an opened it with Photoshop. This way, when I open the PSP, the image is "seen" by the app and loads onto it completely!
12-12-2016 01:27 PM
12-12-2016 01:31 PM - edited 12-12-2016 01:31 PM
It's on Mac.
Actually, it seems the 2.0.1 is the only available version for OSX at this moment...
I don't like printing from a JPEG, but if it's a 300 dpi file, I think the differences are minimal.
12-12-2016 02:38 PM
Oh... That's weird!
I'm also on a macOS with Sierra, but my PS CC is the 2015. I don't know if that's the problem, but with my psd files all that I got is a blank "white canvas". By now, I think I'll be printing from a JPEG file — or even a downgrade in the Print Studio app...
Thank you, John!