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Premium Fine Art Smooth Paper not Showing in Canon Pro 1000 Printer

yukon819
Contributor

The Premium Fine Art Smooth profile shows as "registered in printer" in the media configuration tool, but when I physically look for the Premium Fine Art Smooth profile on the physical printer, it is not there.

 

However, the Premium Fine Art Smooth profile does show up in the driver in the printer settings when I want to print in Photoshop.

 

Will the driver overwrite the printer?

 

Does anyone know why I can't find the profile in the physical printer? Do I need to find it if it shows in the driver?

 

Thanks

 

Below is a screenshot showing the profile appears to be properly loaded in the printer.

 

.Screen Shot 2020-01-14 at 8.11.55 AM.jpg

32 REPLIES 32

I don't think that is it.  Initially when I set it up I did accidentally install AirPrint but have since fixed it.  All the paper settings are in my driver.  I can chose Fine Art Smooth in my driver when I set up print in Photoshop - it is only the actual printer that I can't get it to list Fine Art Smooth.

Here you can see in the screenshots that the driver seems to be fully functional and properly telling the printer what to do.  My issue is that on the physical printer when I go to set up the paper it will only let me select paper for the top feed.  I've learned that Fine Art Smooth won't go in the top feed so it is not listed and I need to use the manual feed.  Cool - I loaded Fine Art Smooth into the manual feed but the printer dialog does not change to select paper in manual feed.  It still only says to select the paper for the top feed.  Screen Shot 2020-02-05 at 10.26.56 AM.jpgScreen Shot 2020-02-05 at 10.27.10 AM.jpg

I'm definately using the right driver.

 

I guess I need to know once and for all: Do I need to input the type of paper entering the manual feed or will the driver override the lcd screen on the printer.  I talked to a Canon rep a few weeks ago who said the LCD screen won't show Fine Art Smooth, but other people are saying it will when the printer reads that there is paper in the manual feed.  My Pro-1000 simply won't let me select paper being put in manual feed. It will only let me select paper entering through the top feed.  

 

The rep had me cheeck the "Cancel margin regulations" box in the paper detailed settings of the driver when printing to override the printer error. Is this the right cource of action or do I need to somehow figure out how to get my printer to recognize paper being entered in the manual feed?Screen Shot 2020-02-05 at 10.53.42 AM.jpgScreen Shot 2020-02-05 at 10.47.10 AM.jpg

Hi Brian,

 

When I inserted (deep inside) the paper in the manual feed tray, the printer panel changes and immediately asks to identify the media size and kind.

In the list from where to choose the kind of paper, my printer shows the Premium Fine Art Smooth.

The printer is connected on USB.

 

Hope it helps.

 

Jx

This is what I CANNOT get. This is a screenshot from the manual.

 

Screen Shot 2020-02-05 at 10.56.41 AM.jpg

All i can get is this:

IMG_8165.JPG

 

So I'm good for paper loaded in the top feed, but it seems like it won't let me choose paper for manual feed.

Hi Jx,

 

I've tried many times rearranging the paper in and out with no luck.  I'm thinking there must be some sort of sensor that is not working. It simply will not read anything that goes into the manual tray.

 

Brian

The screen you cannot get is only activated when the paper is deep inserted in the manual feed tray.

Jx
Contributor
I needed to carefully adjust the paper so it goes deep inside the printer and only when it touches the bottom it activates the other screen.

What do you mean by deep inserted? I'm pushing in as far as the paper seems to go.  Am I missing something?

On my printer the paper first stop at the entrance and then you can gently push it to make it go further inside.
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