Pixma Pro9000 - mark ii - not printing C M Y

[theguitarzan]

After having my Pro9000 mk ii on a shelf for a while I took it out to print some photos and the photos looked like crap. After multiple attempts at replacing ink cartidges and cleaning the print head... no improvement was gained.

I then REPLACED the print head. Still no CMY printing.

I then replaced ALL of the ink cartridges. Still no CMY printing.

When I do a "Print Test Page" I get no colors printed on the CMY side of the page.

I checked and all of the contact pins that make contact with the printhead are alligned and not bent.

I have performed additional CLEANING functions and still no CMY printing.

Any thoughts?

The printer used to work perfectly and has been well cared for. I hate to trash it... but if I do I'll buy a large format Epson... like most pro's use.

Any thoughts?

Thanks!

Dave

[jimfun71]

I have exactlythe same propblem. Did you ever find an answer?

[jrhoffman75]

When Canon is running the rebate deal on Pro-100 printer (see Fred Miranda site Canon forum) it’s not worth trying to fix an older printer if you need ink or a print head. 

[ArthurJ]

Hi jimfun71,

If the issue is not resolved after performing the nozzle cleanings, the printer will need to be replaced since repair service is no longer provided for this model.