03-10-2023 08:11 PM
Recently my pro-100 is only printing in greyscale. I've tried reinstalling the drivers, double checking to make sure that black and white printing wasn't selected, printed in different programs. I've also noticed it will print in a really high contrast or it will print in a blue tint or just blue streaks, and cleaned the printer head. I can't find anyone else that has this problem. Is this a hardware issue or a setting that I am missing?
03-11-2023 07:29 AM
Before any assessment of your problem can be made it is essential that you run a nozzle check.
https://support.usa.canon.com/kb/index?page=content&id=ART153079
03-12-2023 09:36 AM
Hi this is the result of the nozzle check.
03-12-2023 09:52 AM
Severe nozzle clogging. Run deep cleaning cycle until it looks like I posted above. It may not recover. May also be a failed print head.
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