04-02-2018 03:49 PM - edited 04-10-2018 05:31 PM
I get No Paper Error for both manual and back feed.
Tried 'helping' paper manually for both feed configurations. No avail.
Solved! Go to Solution.
04-09-2018 06:05 PM
Contacted customer service who recommended roller cleaning.
Roller cleaning resolved my problem. No paper error was misleading.
01-22-2019 12:07 PM
Please click HERE for the rollercleaning steps. If you are still having a issue with the printer after you perform the roller cleaning, troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
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