ICC Profile for Canon Pro Premium Matte Paper?

[Brookie]

I am using a Mac with Catalina OS and printing from Lightroom (LR) on a Pixma Pro 10. Because I am on Catalina and Canon seems uninterested in updating Print Studio Pro to be compatible with Catalina I must manage my printing from LR. 

When I go to the print module in LR and try to select the proper paper profile for Premium Matte all I see is the profile "2/3 Matte Photo Paper".  I do not see a profile for Canon Photo Paper Pro Premium Matte paper.  Please direct me to where I can find the proper profile for Premium Matte paper and get it into my paper profile menu in LR. 

Thank you, 

Dave 

[jrhoffman75]

Welcome to the forum Brookie. I will try to assist you.

1. have you updated your printer driver to the latest version from the Canon support site?

2. When you go to System Preferences->Printers & Scanners do you see the IJ Series version of your printer or the AirPrint version? If you don't see the IJ Series click the + button and wait for the IJ Series version to appear - it could take a few minutes.

3. Are you having printer manage color or Lightroom manage color?

[Brookie]

John, 

Thanks for your reply. 

1 - I am pretty sure I did have the latest driver as I just got the printer in December. In any case, to be sure, I did reload the driver today and can confirm I am using Ver.16.40.1.0. I was able to find the proper profile after loading the driver so, perhaps I did have an older driver before. 

2 - I actually don't see that the IJ driver is specified when I look at system preferences. Regardless, when I reloaded the driver the IJ version was indicated. Also, I have always been printing via USB cable, not air print. So I think I have been OK all along as far as that goes. 

3 - Who is managing color?  OK, I am a rookie at digital printing and this is a point I am a bit confused by. In the LR Print module under Color Management I am selecting the paper profile. I believe I read somewhere that when you do this you are automatically determining that LR is managing color. BUT, I also get an information message that says "When selecting a custom profile, remember to turn off color management in the Print dialog."  What confuses me is - I don't see where to do that...  I'm probably being dense, but if you can point me in the right direction for that it would be great! 

Thanks for your help, 

Dave 

[jrhoffman75]

Since you are on a Mac the color management is automatically turned off (set to the correct setting). I'll post a screen shot later.

AirPrint is a driver, so even if you are connected by USB the AirPrint driver could be the one that is installed. But it sounds like you are all set. I'll post a second screen shot so you can compare against your setup.

[Brookie]

John, 

Yes, that is exactly what I see. I gather that the comment about turning off color management when using a custom profile can just be ignored. Since on a Mac LR automatically manages color as soon as you select a profile there is nothing to turn off, right? 

Oddly enough, last night I updated both Catalina and PS. Now when I go to soft print or print in LR none of the Canon paper profiles appear in the drop down menu. And when I select other to search for them they aren't there. I suppose I should try reloading the printer driver again. Aarrrrggggghhhh!!!!  Any other suggestions on your end? 

Thanks so much for your help! 

[jrhoffman75]

If you select "Other" in the LR Profile selector you should see all of the ICC profiles in the computer and you can select which ones LR will show. I have also found the LR "forgets" and I have to repeat the process.

[Brookie]

Thanks for the reply John. 

I should have capitalized "other" in my note above, as you probably missed my comment - when I go to Other under profile selection in either Develop or Print modules there are no Canon paper profiles, they are all missing, not just the two that I have previously used, all of them are missing. Yet they are included as part of the printer driver - seems odd. All of the Hahnemühle and Red River profiles that I have loaded, however, are still present. It is just the Canon paper profiles that are missing. 

Any suggestions other than reloading the driver again?  Thanks again for your help! 

[jrhoffman75]

Sorry, I misunderstood.

Yes, reload the driver again. That should take care of it.

[Brookie]

Well, I actually tried a couple times and ended up having to uninstall the driver then reinstall it. But, the Canon papers ultimately reappeared. 

Thanks for your helpful suggestions John!