Brown tinged Pro100 prints

[rm2]

I am a struggling newbie for all intens and purposes.

Just plugged in my new Pro1oo and I am getting a brown tinge to what should be B&W  prints.

I checked what seems but am at a loss.

[Jason]

Hi, rm2!

Which software are you printing from, and what type of paper you are using? Also, what is the version of Windows or Mac in use?

 
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
  
Thanks!

[rm2]

Hello,

I am using only the Apple Photo program. I am using Kirkland Glossy paper.

The Mac  version is Yosemite 10.10.5

Thanks 

[jrhoffman75]

Click on the link in the message (which i think you did)

Click on the circled link in image below:

Since you are on a Mac, be sure you have installed the IJ series printer - you don't want to be using the Bonjour version of the printer.

Does Kirkland give you a suggested canon paper to select for printing?

[rm2]

Kirkland offers no information.

The test print looks to me to be the same as what I doenloaded.

Thanks

[rm2]

Hey guy's.

I never did hear back from you.

Rodger

[jrhoffman75]

According to Message 9 you were going to try a different paper. Did you? Results?

[jrhoffman75]

Download and print this test image. Do not make any adjustments to the image in your photo software. Just download the file, open it in your software and print.

http://www.outbackphoto.com/printinginsights/pi049/essay.html

How does it look.

[rm2]

Hello,

Help!

I must be doing something backwards here, but there s nothing to click to downlad Printing Insights #049.

[jrhoffman75]

Do the monochrome portions of the test print look OK?

I've done a lot of experimenting to get monochrome prints i am happy with. Here are things that I have learned:

1. The viewing light can affect the image appearance

2. Paper type has an effect

3. I get the best results by converting image to B&W in my software and then printing like I would any other print. I do n ot select B&W in the printer driver.

For your Kirkland paper I would try "Other Glossy photo paper" as the media type as a start.