Canon Community Canon Community
 


Reply
rm2
Occasional Contributor
Posts: 6
Registered: ‎08-07-2017

Brown tinged Pro100 prints

I am a struggling newbie for all intens and purposes.

 

Just plugged in my new Pro1oo and I am getting a brown tinge to what should be B&W  prints.

I checked what seems but am at a loss.

 

 

Reputable Contributor
Posts: 861
Registered: ‎10-12-2012

Re: Brown tinged Pro100 prints

Hi, rm2!

Which software are you printing from, and what type of paper you are using? Also, what is the version of Windows or Mac in use?

 
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
  
Thanks!

Honored Contributor
Posts: 5,912
Registered: ‎11-13-2012

Re: Brown tinged Pro100 prints

Download and print this test image. Do not make any adjustments to the image in your photo software. Just download the file, open it in your software and print.

 

http://www.outbackphoto.com/printinginsights/pi049/essay.html

 

How does it look.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
rm2
Occasional Contributor
Posts: 6
Registered: ‎08-07-2017

Re: Brown tinged Pro100 prints

Hello,

Help!

I must be doing something backwards here, but there s nothing to click to downlad Printing Insights #049.

rm2
Occasional Contributor
Posts: 6
Registered: ‎08-07-2017

Re: Brown tinged Pro100 prints

Hello,

I am using only the Apple Photo program. I am using Kirkland Glossy paper.

The Mac  version is Yosemite 10.10.5

Thanks 

Honored Contributor
Posts: 5,912
Registered: ‎11-13-2012

Re: Brown tinged Pro100 prints

Click on the link in the message (which i think you did)

 

Click on the circled link in image below:

 

Capture.JPG

 

Since you are on a Mac, be sure you have installed the IJ series printer - you don't want to be using the Bonjour version of the printer.

 

Does Kirkland give you a suggested canon paper to select for printing?

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
rm2
Occasional Contributor
Posts: 6
Registered: ‎08-07-2017

Re: Brown tinged Pro100 prints

Kirkland offers no information.

The test print looks to me to be the same as what I doenloaded.

 

Thanks

Honored Contributor
Posts: 5,912
Registered: ‎11-13-2012

Re: Brown tinged Pro100 prints

[ Edited ]

Do the monochrome portions of the test print look OK?

 

I've done a lot of experimenting to get monochrome prints i am happy with. Here are things that I have learned:

 

1. The viewing light can affect the image appearance

2. Paper type has an effect

3. I get the best results by converting image to B&W in my software and then printing like I would any other print. I do n ot select B&W in the printer driver.

 

For your Kirkland paper I would try "Other Glossy photo paper" as the media type as a start.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
rm2
Occasional Contributor
Posts: 6
Registered: ‎08-07-2017

Re: Brown tinged Pro100 prints

Thanks,

The monochrome sections of the test almost look better than the test sheet.

I'll try the different paper.

I am printing from black and white images in the computer. I'm not making any adjustments except for the Apple edit sequence.

Appreciate your time 

Rodger

Honored Contributor
Posts: 5,912
Registered: ‎11-13-2012

Re: Brown tinged Pro100 prints

Glad to try and help. Once you get things sorted out you will enjoy printing.

 

If you go to the Canon eStore:

 

https://shop.usa.canon.com/shop/en/catalog

 

you will frequently find free paper deals when you purchase ink.

 

2017-08-08.png

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement