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Canon Pro100 not printing correct size

jaycon
Apprentice

Hoping someone can help me

Trying to print an image from Photoshop that is 18x12" on 13x19" paper

Im on a Mac

I set the page size to (A3) 13x19" but it printed 9 1/4 x 6 1/8" in the corner of the paper

Image attached

Its driving me nuts - any help greatly appreciated

Thanks PrintPrintJay

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

The printer may have been installed using AirPrint instead of the Canon driver. Open your system preferences and select printers and scanners. Remove the PRO-1000 listed and then add it back and if AirPrint is listed, switch it over to the PRO-1000 driver and try to print again. 

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saidelsky
Contributor

I have the same problem with the Pro-300 in Win 11.  I scaled the image to 10 x 10 on A3+ paper (13 x 19).  Printing out of PS 3+, the image was 7 x 9 regardless of changing it to 10 x 10 in image size and 10 x 10 in the printer setup.  Also changed paper to 13 x 19 in page setup.  Changing position of image on paper works, but does not print full size.

What gives?  Worked perfectly with win 7 and canon Pixma 9000. 

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